Senior Helpers of Clovis, California

“Carefully read. My father who is 92 and has an onset of dementia was being "helped" by Seniors Helpers. Their ads on their site say how careful they are with their helpers going into a patient's home and they wear masks. An absolute lie. Here is what their under trained "help" have done to "help" my dad. My dad takes a lot of medication which is to be administered at certain times and in certain delivery methods. I found out the aides were crushing all his medicine together and giving them to him all at once in a spoon. That could have killed him, period. None of the aides wore masks not ever. When I asked an aide to wear a mask when she comes into my dad's home she left and never came back. I called the case manager at the Senior helpers and the secretary told me to call the VA. The case managers did not want to come to the phone. I called the day before because the aides were not cleaning at all. I came back from overseas on business to my dad's home after an aide just left and his toilet had crap caked all over it not cleaned for weeks. Floors were thick with grease and dirt. The rug was never vacuumed probably for months. I called the case manager and she said all their aides had to do was a light dusting, run a vacuum and wipe down counters. That's it! The case manager informed me that my dad's place was filthy and had to be deep cleaned. That's interesting before I left for overseas I had a real professional come in and clean my dad's apartment. His place became filthy because the aides without any real supervision didn't do a dam thing. They don't wear masks and they don't wash their hands after I observed them through my cameras. There is no supervision of their help. It appears they think I am the problem the managers were ridiculously unprofessional! They don't check their help background some had criminal records and one lady keeps coming around and asking my dad for money. This was after she was fired a year ago! Their so-called help reports everything including private phone conversations to social services and other government agencies. I know this because I found paperwork left by an aide! I can prove every bit of this as a R.N has observed the same issues in other homes. Senior Helper is an absolute disaster! This isn't the end of it”

Doubt it via Caring

“Thank you Senior Helpers! You’re staff is amazing. The caregiver you provided to my father did a wonderful job. She was very attentive to all of his care needs and was very professional. I appreciate the help of you’re organization, you guys are truly special. Thank you again.”

Kathy Hernandez via Google

“I absolutely LOVE working for senior helpers. We are well trained and the staff makes sure that the care giver is the perfect fit for every client. I feel completely supported by office staff . There are times when a caregiver and client are not a great match and so they strive to find that solid relationship. I feel confident going into all shifts and motivated to do my best. Thank you for everything Senior Helpers!”

deborah silveira via Google