Medical Guardian Review 2025: A Reliable Medical Alert System We Like
By The AIP Team
Medically reviewed by Amber Snow, MSN, APRN, AGPCNP-C
Updated Feb. 4, 2025
2 sources cited
★ Best Overall Medical Alert
Medical Guardian
9.9out of 10
- No long-term contract
- Automatic fall detection
- Five Diamond–certified monitoring center
Key takeaways
- Medical Guardian offers four devices for use at home, on the go, or both.
- The products we tested performed well, with average response times under 60 seconds.
- Features are competitive, but it’s one of the more expensive systems we’ve reviewed.
- Research
- 3,000+ hrs
- Brands
- 15
- Data points
- 65+
Pros and cons
What we like
- Frequent special offers
- Fast response, under 60 seconds on average in our tests
- Prorated refunds for unused service
- Up to 32 hours of backup power on in-home systems
- Customizable with add-ons
What to watch for
- OnGuard Alert costs an extra $2.99/month
- No smoke or carbon monoxide detection
Medical Guardian cost and pricing
Plans start at $39.95 per month. You can pay monthly, quarterly or annually, and Medical Guardian doesn’t charge equipment or activation fees. Your specialist confirms the price for the device you choose.
Compare Medical Guardian models
| Model | Type | Range | Connection | Battery | GPS |
|---|---|---|---|---|---|
| MGHome Landline | In-home | 1,300 ft | Landline | 32 hrs backup | No |
| MGHome Cellular | In-home | 1,400 ft | Wi-Fi + LTE | 32 hrs backup | No |
| Guardian Flex | On-the-go | Unlimited | GPS, Wi-Fi, LTE | 5 days | Yes |
| MGMove | On-the-go | Unlimited | GPS, Wi-Fi, LTE | 24 hrs | Yes |
Device-by-device breakdown
MGHome Landline
- Range
- 1,300 ft
- Battery
- 32 hrs backup
- Equipment
- Free
- Includes necklace and wristband
- 32-hour backup battery
- Requires a landline
- Wearables have no two-way speaker
MGHome Cellular
- Range
- 1,400 ft
- Battery
- 32 hrs backup
- Longest in-home range
- No landline needed
- Portable base
- No GPS tracking
- No voice activation
Guardian Flex
- Range
- Unlimited
- Battery
- 5 days
- Fall detection available
- Wear at the neck, on the wrist or with a belt clip
- Water resistant, two-way talk
- Five-day battery
MGMove
- Range
- Unlimited
- Battery
- Up to 24 hrs
- Water-resistant, voice activated
- GPS + fall detection available
- Short battery life
Add-ons and accessories
- Fall detection$10/mo
- Protection plan$6.99/mo
- Voice-activated wall button$4.99/mo
- OnGuard Alert$2.99/mo
- Wireless wall button$2.99/mo
Customer service and warranty
Talk to Medical Guardian
Mon–Fri 9 a.m.–8 p.m. ET
Sat 9 a.m.–5 p.m. ET
Email and website chat during the same hours
Warranty
One year of coverage for workmanship defects, but only while you have an active subscription. An optional protection plan is $6.99/month.
Medical Guardian vs. competitors
| Medical Guardian | Bay Alarm Medical | Medical Alert | MobileHelp | |
|---|---|---|---|---|
| Starting price | $39.95/mo | $24.95/mo | $19.95/mo | $24.95/mo |
| Range | 1,300–1,400 ft | 1,000 ft | 800 ft | 600–1,400 ft |
| Response time | 48 sec | 77 sec | 38 sec | 45 sec |
| Battery | Up to 5 days | Up to 5 days | Up to 5 days | 3 days |
| Fall detection | Yes | Yes | Yes | Yes |
| GPS tracking | Yes | Yes | No | Yes |
| Warranty | Extended available | Extended available | Not listed | Liability limited to $1,000 |
| See offers | See offers | See offers | See offers |
Is Medical Guardian right for you?
A great fit if you…
- Live alone
- Have mobility issues
- Have fallen before
- Have one or more care partners
Consider other options if you want…
- Telehealth or virtual doctor visits
- Daily wellness checks or medication reminders
Frequently asked questions
What does Medical Guardian do?
Medical Guardian sells at-home, mobile, and smartwatch alert devices that connect you to a 24/7 monitoring center in an emergency.
Is Medical Guardian reputable?
Yes. Medical Guardian is based in Philadelphia and holds an A+ rating with the Better Business Bureau.
Does Medicare cover Medical Guardian?
Original Medicare doesn’t. Some Medicare Advantage plans may reimburse part or all of the cost, so check with your plan.
What cellular service does it use?
AT&T and Verizon. You don’t need to be a customer of either carrier, because connectivity is included with every system.
Do I need Wi-Fi?
No. The MGHome Landline uses a landline, and the other three models connect over LTE cellular with Wi-Fi as a supplement.
★ Our top pick
Ready to compare Medical Guardian plans?
Check current promotions, then pick the device that fits your home and routine.
Sources
- Centers for Disease Control and Prevention (CDC). Older Adult Fall Prevention.
- National Institute on Aging. Aging in Place: Growing Older at Home.