Our research and testing find Jabra Enhance offers the best all-around hearing aids on the market. We’re impressed with the devices’ high-quality audio, easy-to-customize settings, and dedicated support from their audiology team for premium members.
Jabra Enhance Select has three different models of over-the-counter hearing aids. They’re designed to address mild to moderate hearing loss.
Jabra Enhance also offers a prescription hearing aid, the Pro 20, only available at Costco.
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As an over-the-counter (OTC) hearing aid, Jabra Enhance quickly differentiated itself as one of the top brands on the market. With excellent sound quality, easy adjustments, and the option to secure dedicated support from its team of audiologists, Jabra offers an impressive product and customer experience.
If you’re experiencing mild to moderate hearing loss and feel you’re a good candidate for an OTC hearing aid, you’ll want to look at the Jabra Enhance line. Jabra has a reputation for quality and above-average customer reviews. To learn more about this respected brand and its products, read on for our full Jabra Enhance hearing aid review.
Why we recommend Jabra hearing aids
We have several reasons to like Jabra Enhance hearing aids. First, the brand’s OTC hearing aids treat mild to moderate hearing loss without requiring you to see a doctor or audiologist for a fitting. If OTC hearing aids fit your needs, they’re an excellent choice as they’re often more affordable than prescribed hearing aids, arrive preprogrammed and ready to be used out of the box, and can be self-fitted and adjusted by the user at home.
Additionally, Jabra Enhance offers ongoing online access to its team of professionals, including licensed hearing aid specialists and audiologists, for up to three years after your purchase. However, this support is available only online, so it isn’t an asset if you prefer to see a hearing professional in person.
Lastly, Jabra Enhance hearing aids are high-quality, powerful devices with extra features typically only in much more expensive options, making it one of our top picks overall among the best hearing aids.
Why trust Aging in Place
We’ve spent the last four years living and breathing hearing aids. In our research, we’ve:
Researched and mystery shopped over 20 hearing aid brands
Surveyed hundreds of hearing aid users
Tested invisible hearing aid models
Interviewed 5 hearing instrument specialists, 20 audiologists, and tens of real hearing aid users
Cost per pair: $995, or $1,195 with the premium package
Weight: 1 gram (gm) without battery
Type of hearing aid: Receiver-in-canal (RIC)
Type of hearing loss: Mild to moderate
Battery type: Disposable
Bluetooth compatible: Yes
What you should know about the Jabra Enhance Select 50R
The Jabra Enhance Select 50R hearing aids are the least expensive in the brand’s lineup, starting at $995. Despite the low price, the Select 50R is lightweight and includes Bluetooth streaming. These hearing aids also include rechargeable batteries, making them easier for those with vision or dexterity concerns and earning Jabra a spot on our best rechargeable hearing aid list. The Enhance Select 50R hearing aids also offer speech clarity and noise reduction features that filter out background noise during conversations in loud places.
Jabra differentiates its hearing aids by lifestyle and recommends the Select 50R for quieter situations, like watching TV at home or engaging in conversations.
Like all Jabra Enhance Select devices, you can choose the 50R’s basic option or spend an extra $200 for their premium package. The basic package includes your OTC hearing aids, a one-year warranty, and loss and damage protection, but no audiology support.
If you spend the extra $200 upfront, the premium package adds three years of professional hearing care with the Jabra Enhance Audiology Team. An audiology team member will program your hearing aids to your audiogram or hearing test results and conduct an orientation session to show you how to use your hearing aids, pair them with your phone, use the app, clean, charge, and maintain them, and adjust the settings. Additionally, the premium package upgrades your warranty and loss and damage protection from one year to three years.
Enhance Select 50R hearing aids come with a 100-day trial period.
Jabra Enhance Select 300
Enhance Select 300
Cost per pair: $1,495, or $1,695 with the premium package
Weight: 2.23 gm
Type of hearing aid: Mini RIE
Type of hearing loss: Mild to moderate
Battery type: Rechargeable
Bluetooth compatible: Yes
What you should know about the Jabra Enhance Select 300
The Jabra Enhance Select 300 is the brand’s mid-range model, starting at $1,495. Lighter, smaller, and more powerful than the Select 50R, the Select 300 offers clear, natural sound, including adaptive sound processing. This means the volume automatically adjusts to your environment, saving you from frequently manually adjusting your settings using your Jabra Enhance Select app. However, you can still make adjustments using the app’s environment settings.
Another sound processing feature in the Select 300 is binaural directionality, which helps process sound by combining inputs from both hearing aids. Working together, the hearing aids produce sound more easily interpreted by the brain. As a result, the sounds you hear are more natural and offer better clarity and depth.
Jabra Enhance’s Select 300 model also automatically suppresses background noise, so if you move from a quiet place to a noisy one, the hearing aids sense the new noise level and reduce environmental sounds. It also includes hands-free calling, available with iPhones 11 and newer.
Like all Enhance Select models, the Select 300 comes with a 100-day trial period and three years of remote adjustments through the Jabra Audiology Team on the app if you purchase the premium package.
Jabra Enhance Select 500
Enhance Select 500
Cost per pair: $1,795, or $1,995 with the premium package
Weight: 2.12 gm
Type of hearing aid: Micro receiver-in-ear (RIE)
Type of hearing loss: Mild to moderate
Battery type: Rechargeable
Bluetooth compatible: Yes, iOS and Android devices
What you should know about the Jabra Enhance Select 500
The Jabra Enhance Select 500 is the most compact and technologically advanced OTC model. Starting at $1,795, its micro RIE design makes it much smaller and more discreet than the other models. The Select 500 is compatible with iOS and Android devices for hands-free calling, music, and media, and features like Music Mode improve the quality of live music.
A tester opens up the Jabra Enhance 500 charging case to take out the hearing aids for testing.
Additionally, the Select 500 has SoundScape technology with three key features: it improves hearing in noisy environments, increases awareness of sounds forming from the sides and behind, and offers advanced acoustics.
The Select 500 comes with a charging case providing up to 24 hours of listening on a single charge and a 100-day trial period.
Jabra’s prescription hearing aids
Jabra Enhance Pro 20 from Costco
The Jabra Enhance Pro 20 is the brand’s sole prescription hearing aid, only sold at Costco. Starting at $1,599 per pair, you’ll also need a Costco membership to purchase these RIC hearing aids, which costs $60 annually.
Unlike the Jabra Enhance Select OTC hearing aids, the Enhance Pro 20 addresses mild to profound hearing loss. It also has rechargeable or disposable batteries, so you can choose your preference. The Enhance Pro 20 is available in various models: behind-the-ear, receiver-in-ear, micro receiver-in-ear, in-the-ear, and completely-in-canal. The Pro 20 models also use their own app, the Jabra Enhance Pro app, which is available on both Apple and Google Play. Through the app, you can control volume, personalize your sound preferences by presetting your programs, manage tinnitus through therapeutic settings, and access remote care with the Jabra Audiology Team.
How much do Jabra Enhance hearing aids cost?
Jabra Enhance hearing aids cost between $995 and $1,995 per pair. If your main priority is Bluetooth streaming, Jabra Enhance is one of the most affordable hearing aid options on the market and is less expensive than other OTC competitors like Audicus (starting at $1,398 per pair) and Eargo (starting at $1,850 per pair). But they’re still not as affordable as other OTC brands, like MDHearing (starting at $299 per pair).
If Jabra hearing aids are out of your price range, there are ways to help cover costs, like asking insurance for partial coverage, searching for financing opportunities, or applying for alternative funding through local programs.
Does insurance cover hearing aids?
Unfortunately, most insurance plans do not cover the full cost of hearing aids, although terms vary by state. Some private insurance providers may cover a portion of it, so it’s always a good idea to check with your health insurance provider about your specific coverage. Common forms of insurance coverage for hearing aids include:
Medicare: While Medicare Part A and Part B don’t cover hearing aids, Medicare Advantage (or Medicare C) may offer some coverage or a discounted rate through a third party. Check with your insurance provider to verify your coverage.
FSA or HSA: If you have a flexible spending account (FSA) or health savings account (HSA), the cost of hearing aids, batteries, repairs, and maintenance are considered medical expenses.
If you’re a veteran or military personnel, you may be eligible for hearing aid assistance or complete coverage through the U.S. Department of Veterans Affairs (VA). The VA will also cover medical services such as audiology for those who are eligible. Check with your assigned VA provider to verify your coverage.
Jabra Enhance and Jabra Enhance Select apps
Jabra offers two different apps based on the hearing aid model you purchase. The Jabra Enhance app works with the Jabra Enhance Select 500, 300, and 50R hearing aids.
Jabra Enhance Select app
The Jabra Enhance Select app works with Apple devices running iOS 14.0 or later and Android devices running Android OS 9.0 or later. The app connects to your Jabra Enhance hearing aids, so you can make adjustments to your mode (adaptive, focus, or surround), use the speech filter to focus on conversations, change the volume of incoming sound, and access the Jabra support team if you need help.
If you choose the premium package, the Enhance Select app also gives you direct access to the Jabra Audiology Team, which means you can book appointments with an audiologist through the app. If the Audiology Team determines you need an adjustment, they can program your hearing aids remotely so you don’t have to go to an audiology clinic.
Jabra Enhance accessories
When you purchase the Jabra Enhance Select hearing aids, you’ll also receive a cleaning kit with a brush, cloth, eight domes of each size that comfortably fit the receiver to your ear canal, and a pack of wax guards that protect the hearing aid from ear wax buildup. If you need more care supplies, the Jabra care team can ship them at no extra cost for up to three years.
Jabra Enhance offers three main accessories: a TV Streamer, MultiMic, and extra charging cases. These accessories include a 100-day money-back guarantee and a one-year warranty (excluding the charging case, which offers a three-year warranty).
TV streamer: The Jabra Enhance TV streamer costs $299 and uses Bluetooth to stream audio from your television straight to your hearing aids from up to 22 feet away. The device works similarly to wireless headphones, and you can use the Jabra Enhance Select app on your smartphone to adjust your TV volume and background noise.
MultiMic: Jabra’s MultiMic is a $275 portable microphone that streams sound directly into your hearing aids, providing extra support for conversations you want to hear in difficult listening situations. You can place it on a table to focus on voices during a meeting or at a family dinner. You can even wear it around your neck to better hear close conversations in noisy places. The MultiMic works up to 82 feet away from the source and has a built-in telecoil that connects you to loop systems for larger events, like conferences, concerts, and places of worship.
Charging case: Jabra also sells extra portable charging cases for $250, you can purchase an extra case to recharge your Enhance Select 300 or Select 500 hearing aids. While a charging case is included with your hearing aids, some want an additional case to take on the go, while leaving one at home. Jabra also sells an additional desktop charging case that works with the Enhance Select 50R hearing aids for $150.
Jabra hearing aid customer service
The Jabra Enhance website has an FAQ section and a Quick Start Guide to walk you through the basics of connecting your hearing aids to its apps, so you can adjust your hearing aid settings and charge your device.
If you need additional assistance, you can visit the Jabra Enhance customer support page to fill out an online contact form, call, or send an email.
Phone: 800-854 2772, Monday through Friday from 8 a.m. to 8 p.m. ET, and Saturday through Sunday from 10 a.m. to 5 p.m. ET.
Email: support@jabraenhance.com
The website also has a chat feature, which we found to be responsive and helpful. Once you send a message, a real-life support agent will respond within two to five minutes to answer your questions or provide resources. Few responses are automated, so you can feel confident knowing most of your questions can be answered quickly as you browse.
Jabra hearing aid warranties, maintenance, and care
Warranties
Jabra’s basic warranty provides one-year loss and damage protection and a one-year warranty to replace a defective device. If you purchase a premium package of the Jabra Enhance Select hearing aids, it comes with a three-year warranty, which includes one-time coverage for repair, loss, and damage. The loss and damage policy does have a deductible, which means you’ll have to pay up to the following amounts to receive new devices:
Hearing aids: $195 per device
Charging case: $175
If you’re unhappy with your hearing aids during Jabra’s 100-day trial period, you can return them and receive a full refund, including covered shipping costs. If the trial period has ended but you’ve used your device for less than a year, you can still return it with documentation from your otolaryngologist or a professional of similar profession under the Return Policy’s “Based on Medical Opinion” section of the Terms and Conditions.
Maintenance and care
Your Jabra Enhance hearing aids should be cleaned at least once weekly to ensure they conduct sound at optimal quality.
Weekly care consists of superficial cleaning using the brush and cloth provided with your purchase to remove dust and dirt. For more in-depth cleaning about once per month, you’ll need to replace your domes and wax guards by gently removing these parts and replacing them with the supplies in your cleaning kit.
Never store your hearing aids in places that can get excessively hot or cold, like in the car. Keep your hearing aids and charging cases dry to extend their life. Jabra Enhance Select hearing aids are water resistant, so they are highly resistant to dust, dirt, and water damage when submerged up to 1 meter for 30 minutes. Although they can tolerate exposure to moisture, Jabra Enhance customer support does not encourage swimming or showering with them to protect the electrical components.
Who are Jabra Enhance hearing aids for?
Jabra Enhance Select hearing aids are appropriate for adults 18 and older with mild to moderate hearing loss. Children or people with profound hearing loss will need a prescription hearing aid.
If you’re unsure of your hearing loss level, you can screen yourself using the Jabra free online hearing test.
Jabra Enhance online hearing test
You will need a pair of headphones and a quiet environment to take the Jabra online hearing test. The test begins with general questions about your hearing, such as “How would you rate your overall hearing ability without hearing aids?” and “Where do you have the most trouble hearing?”
You’ll then be guided through different types of tones, with instructions to click the volume number until you can barely hear the tone and again until the tone is at a louder but comfortable volume. After taking the test, you may be asked to enter your first name, email address, and phone number to access your results.
Unlike a professional in-person hearing exam with an audiologist, an online hearing test is not diagnostic. So an online test cannot diagnose the cause of your hearing loss. If the test indicates you have hearing loss, we recommend visiting an audiologist to rule out any other medical issues that could be contributing to your hearing loss.
According to the American Speech-Language-Hearing Association, during an in-person consultation, an audiologist discusses your medical history and current hearing issues. They also look inside your ears to determine if your hearing is affected by an obstruction, like earwax.
When one of our testers attended a hearing exam at their local audiologist, she underwent many different tests to determine which frequencies were challenging to hear and how well sounds traveled through her ear. Her entire exam took about 35 minutes to determine whether she suffered from hearing loss, the severity, and her best treatment options. To find an audiologist near you, the American Academy of Audiology hosts an online directory and can provide you with information on location-specific clinics. If you’ve already seen an audiologist and received a diagnosis, you can upload your audiogram to the Jabra Enhance website to preprogram your Jabra Enhance Select hearing aids.
When you’re looking to buy hearing aids, consider the following questions:
What is your budget? You can still find high-quality hearing aids, even if your budget is limited. Learn more in our best affordable hearing aids article.
How severe is your hearing loss? If your hearing loss is in the severe to profound range, or if it’s complex and needs specialized care, prescription hearing aids are more appropriate.
Do you like simple or advanced technology? If you prefer smaller hearing aids like invisible-in-the-canal (IIC) styles, they don’t have room to fit technology that can improve your hearing experience, including Bluetooth or adaptive features that adjust settings automatically to your environment.
Do you prefer rechargeable or disposable batteries? Rechargeable batteries can save you up to $1,000 during the life of your hearing aids since you’ll need to purchase new disposable batteries every three to 10 days, depending on usage.
Do you have tinnitus or ringing in your ears? Certain hearing aids have settings to manage tinnitus symptoms.
Frequently Asked Questions
Jabra Enhance hearing aids cost between $995–$1,995, depending on your preferred model and package selection.
GN Group, a Denmark-based company, manufactures Jabra Enhance hearing aids.
Jabra Enhance hearing aids come in three styles:
In-the-ear (ITE): The Enhance Plus addresses mild to moderate hearing loss.
Receiver-in-canal (RIC): The Enhance Pro 20 addresses mild to profound hearing loss.
Mini receiver-in-ear (RIE): The Enhance Select 300 and 500 address mild to moderate hearing loss.
Jabra Enhance hearing aids are not amplifiers, also known as personal sound amplification products (PSAPs). An amplifier may be appropriate if you do not have hearing loss and want to amplify sound during certain instances, like while hunting. But these devices aren’t meant for those with hearing loss.
If you do have hearing loss, a hearing aid is appropriate. Amplifiers increase all sounds, but they aren’t FDA-regulated medical-grade devices that allow you to adjust your hearing to your needs. If you’re unsure which device is appropriate for you, consult with an audiologist.
Quality hearing aids last anywhere from three to seven years, depending on how well they’re cared for and whether they are exposed to moisture and heat.
You can buy Jabra Enhance Select hearing aids on the Jabra Enhance website or at a local Best Buy. The prescription Jabra Enhance Pro hearing aids can only be purchased at Costco with a membership.