Written by
Updated onJul. 05, 2022

Best Medical Alert Systems For 2022

1,000+ Hours of Research
35 Medical Alert Systems Considered
30 Number of Metrics Evaluated
11 Medical Alert Systems Selected
4 Experts Consulted

Growing older doesn’t mean giving up your independence. Feel safe in and outside your home when running errands, taking a walk in the park, or even performing simple tasks like showering and cooking. A medical alert system can help keep you protected as you age in place in your own home.

An AARP survey found that 76% of older adults in the United States want to age in place. At the same time, 14.7 million (almost 30%) of older adults live alone. Using a medical alert device helps an older adult living independently get the immediate help they need during a medical emergency.

Many medical professionals agree, including Debanjan Banerjee, MD, a consultant geriatric psychiatrist. “Medical alert systems can keep the elderly and other vulnerable people safe while living alone. With just a push of a button, an elderly person can summon help in times of emergencies, whether it’s a fall, heart attack, or other conditions that may require rescue or a trip to the ER,” Dr. Debanjan said.

A medical alert system, also known as a personal emergency response system, connects you with a 24/7 call center during an emergency. You’ll contact a monitoring center verbally or with the press of a button, and an agent will send emergency responders to your location.

Medical alert systems have evolved from bulky, at-home systems connected to phone landlines to discreet mobile devices using a cellular network connection. Some medical alert companies even offer smartwatches with an emergency button.

The AgingInPlace.org team extensively researched and tested numerous medical alert systems. We selected only the best medical alert companies in eleven different categories to help you choose the right system for you or your loved one.

Company
Bay Alarm Medical
Our Rating9.62/10
Equipment Fee$0–$159
Activation Fee$0
Range1,000 feet
Fall Detection
Lowest Monthly Fee$19.95
Learn More View packages
Medical Guardian
Our Rating9.57/10
Equipment Fee$0–$199.95
Activation Fee$0
Range1,300–1,400 feet
Fall Detection
Lowest Monthly Fee$29.95
Learn More View packages
MobileHelp
Our Rating9.05/10
Equipment Fee$0
Activation Fee$0–$99.99
Range600–1,400 feet
Fall Detection
Lowest Monthly Fee$19.95
Learn More View packages
Alert1
Our Rating8.95/10
Equipment Fee$0–$19.95
Activation Fee$19.95
Range600 feet
Fall Detection
Lowest Monthly Fee$28.95
Learn More View packages
LifeFone
Our Rating8.77/10
Equipment Fee$0
Activation Fee$0
Range600–1,400 feet
Fall Detection
Lowest Monthly Fee$29.95
Learn More View packages
ADT Health
Our Rating8.71/10
Equipment Fee$0
Activation Fee$0
Range300-600 feet
Fall Detection
Lowest Monthly Fee$29.95
Learn More View packages
Medical Alert
Our Rating8.64/10
Equipment Fee$0
Activation Fee$0
Range600–800 feet
Fall Detection
Lowest Monthly Fee$22.95
Learn More View packages
GetSafe
Our Rating8.23/10
Equipment Fee$79–$229
Activation Fee$0
Range1,300 feet
Fall Detection
Lowest Monthly Fee$24.95
Learn More View packages
HandsFree Health
Our Rating7.99/10
Equipment Fee$119.95–$189
Activation Fee$0
RangeN/A
Fall Detection
Lowest Monthly Fee$44.95
Learn More View packages
Aloe Care Health
Our Rating7.64/10
Equipment Fee$99.99–$349.99
Activation Fee$0
Range200 feet
Fall Detection
Lowest Monthly Fee$29.99
Learn More View packages
One Call Alert
Our Rating7.53/10
Equipment Fee$0
Activation Fee$0–49.96
Range600–1,400 feet
Fall Detection
Lowest Monthly Fee$19.95
Learn More View packages


Best Medical Alert Systems Reviews and Ratings

See our ratings for the 11 best medical alert systems. We’ve also highlighted features and prices for every model to provide simple, at-a-glance information to help you make the best  decision for you.

Bay Alarm Medical: Best Pricing Options

Our Rating: 9.62/10
Starting Monthly Price for At-Home System: $19.95
Starting Monthly Price for Mobile System: $29.95
Current Deal: Free month of service + free ground shipping + free lockbox with an annual subscription
Range: 1,000 feet

At-a-Glance Features: 

  • Landline or cellular connection  
  • Fall detection: $10/month 
  • Smartwatch option 
  • Wall-mounted buttons are available in two and four packs

Bay Alarm Medical’s at-home systems are about the same price range as its competitors, but the mobile systems are a great deal if you’re watching your wallet.

While the average monthly cost of an on-the-go system is between $37-$40, the monthly fee of the Bay Alarm Medical on-the-go system is $29.95—that’s a savings of about $100 per year. Those savings will kick in during your second year since you’ll have up-front equipment fees the first year ($79 for the GPS Help Button and $159 for the SOS Smartwatch). Still, spending less than $30 per month is a fantastic deal in the medical alert system market.

At-Home Medical Alert Systems

Bay Alarm offers an at-home model with two connection options: landline or 4G LTE cellular network.

  • In-Home Basic features a large red “Help” button on the base station with two-way speakers to use during an emergency or phone call from a loved one. It has a 1,000-foot range and optional fall detection for $10 per month. Landline connection is required.
  • In-Home Preferred features the same base station, but with 4G LTE connection. It also has a 1,000-foot range and optional fall detection for $10 per month.
  • In-Home Premium has the same features as the above package, but it includes four wall-mounted help buttons.

Mobile Medical Alert Systems

Choose from the more traditional help button and SOS Smartwatch—or take advantage of both. The free Bay Alarm Medical Caregiver Tracking App also connects with both mobile systems for precise GPS tracking.

  • The On-the-Go Help Button is a small, lightweight button powered by 4G LTE for protection outside of your home. The help button has a one-time $79 equipment fee and fall detection can be added for $10 per month.
  • The SOS Smartwatch offers users emergency response protection anywhere, without having to wear a button. The simple, bright touchscreen has an SOS button for 24/7 access to the emergency response center. It also has a built-in two-way speaker, step tracker, and doesn’t require a smartphone.

The smartwatch equipment fee is $159. Note that fall detection isn’t available with the SOS Smartwatch since it isn’t accurate for devices worn on the wrist.

At-Home and Mobile System Bundles

Get a discount when you bundle at-home and on-the-go equipment. You’ll be charged the equipment fee for the help button or SOS Smartwatch, depending on your bundle.

  • The In-Home + GPS Button includes an at-home base station, help button, and on-the-go GPS button.
  • The In-Home + SOS Smartwatch includes an at-home base station, help button, and SOS Smartwatch.

Standout Features

Features
Fall detection
In-Home Medical Alert $10/month
On-the-Go Button $10/month
SOS Smartwatch
GPS tracking
In-Home Medical Alert
On-the-Go Button
SOS Smartwatch
Battery life
In-Home Medical Alert 32-hour backup
On-the-Go Button 72 hours
SOS Smartwatch18-24 hours
Emergency button
In-Home Medical Alert
On-the-Go Button
SOS Smartwatch
Water-resistant pendant
In-Home Medical Alert
On-the-Go Button
SOS Smartwatch
Caregiver app
In-Home Medical Alert
On-the-Go Button
SOS Smartwatch
Medication reminders
In-Home Medical Alert
On-the-Go Button
SOS Smartwatch
Lockbox
In-Home Medical Alert $30 add-on
On-the-Go Button $30 add-on
SOS Smartwatch$30 add-on

Pricing And Plans

Payment Schedule
Monthly
In-Home Basic$19.95
In-Home Preffered$29.95
In-Home Premium$39.95
Quarterly
In-Home Basic$59.85
In-Home Preffered$89.85
In-Home Premium$119.85
Annual
In-Home Basic$239.40
In-Home Preffered$359.40
In-Home Premium$479.40
Payment Schedule
Monthly
On-the-Go Button$39.95
SOS Smartwatch$29.95
In-Home + GPS Button$49.95
In-Home + SOS Smartwatch$39.95
Quarterly
On-the-Go Button$119.85
SOS Smartwatch$89.85
In-Home + GPS Button$149.85
In-Home + SOS Smartwatch$119.85
Annual
On-the-Go Button$479.40
SOS Smartwatch$359.40
In-Home + GPS Button$599.40
In-Home + SOS Smartwatch$479.40

Our Rating: 9.62/10

Bay Alarm Medical scored the highest on our list of top medical alert systems. It received a perfect score for standard features, such as fast emergency response time, easy installation, and affordable monthly prices. Since Bay Alarm doesn’t offer medication reminders or health monitoring services, it lost a few points in our special features category.

Bay Alarm Medical has a strong brand reputation, being accredited by the Better Business Bureau (BBB) with an A+ rating and having a customer review rating of over 4.3. The customer service team is available 24/7 every day of the year, and the representative we spoke to during our test was personable and helpful.

What We Like About Bay Alarm Medical:

  • 30-day money-back guarantee
  • TMA Five Diamond Certified monitoring center
  • Price-lock guarantee

 What We Don’t Like About Bay Alarm Medical:

  • Limited product selection
  • No warranty available 
  • Protection plan costs extra

See Our Full Bay Alarm Medical Review.

Medical Guardian: Best For An Active Lifestyle

Our Rating: 9.57/10
Starting Monthly Price for At-Home System: $29.95
Starting Monthly Price for Mobile System: $39.95
Current Deal: Free month of service + free ground shipping + free lockbox with an annual subscription
Range: 1,300-1,400 feet

At-a-Glance Features: 

  • Landline or AT&T cellular connection
  • Fall detection: $10/month
  • Smartwatch option

If your calendar is full of on-the-go activities, like walks in the park, shopping, and trying new restaurants with loved ones, then Medical Guardian’s sleek, lightweight mobile medical alert system or smartwatch may fit well with your active lifestyle.

Even if you’re more comfortable staying home, the at-home systems offer a generous radius of coverage and water-resistant help buttons. A setup like this allows you to enjoy relaxing activities, like gardening or bathing, knowing you’re protected at all times.

At-Home Medical Alert Systems

Medical Guardian’s at-home systems have impressive coverage. The coverage is so good that it will allow you to enjoy gardening or a stroll around your block knowing you’re still protected with a help button that connects to your indoor base station. You can also customize either of the at-home systems with additional wall buttons and wearable buttons. 

  • Classic Guardian connects to your landline and is a great option if you live in a rural area or have poor Wi-Fi or cell service. You’ll receive a base station and small wearable help button that gives you 1,300 feet—or three football fields—of total coverage.
  • Home 2.0 gives you an extra 100 feet of coverage. You can also receive daily verbal updates and reports about your device. There’s a $124.95 one-time equipment fee, unlike the Classic Guardian.

Mobile Medical Alert Systems

Get help from anywhere with lightweight systems powered by 4G LTE, Wi-Fi, and GPS technology. Medical Guardian has retired the Active Guardian, a larger on-the-go device. The Mobile 2.0 and Mini Guardian have impressive multi-day batteries with an optional add-on for $10 per month.

  • Mobile 2.0 is a help button that can be clipped to a bag, belt, tucked in your pocket or worn on a wristband. You can use voice activation to test your device and get quick reports, like its remaining battery power, but you’ll need to press the button during an emergency. The Mobile 2.0 has a $124.95 one-time equipment fee.
  • The Mini Guardian is Medical Guardian’s most compact on-the-go device. It only weighs 1.3 ounces, which is lighter than a tennis ball! Choose from three neutral and stylish colors–silver, black, or white–to make this device even more discreet. Like the Mobile 2.0, you can speak directly with a monitoring agent from your Mini Guardian. The Mini Guardian has a $124.95 one-time equipment fee.
  • The MGMove Smartwatch is Medical Guardian’s newest device. Its sleek, bright touchscreen features large app buttons for easy navigation. You can press the SOS button on the side of the screen or tap the SOS App on the screen during an emergency. Message loved ones, check the weather, and track your daily steps directly from your watch.The MGMove Smartwatch has a $199.95 equipment fee and doesn’t offer fall detection.

Standout Features

Features
Fall detection
Classic Guardian$10/month
Home 2.0$10/month
Mobile 2.0$10/month
Mini Guardian$10/month
MGMove Smartwatch
GPS tracking
Classic Guardian
Home 2.0
Mobile 2.0
Mini Guardian
MGMove Smartwatch
Battery life
Classic Guardian32-hour backup
Home 2.032-hour backup
Mobile 2.07 days
Mini Guardian5 days
MGMove Smartwatch24 days
Emergency button
Classic Guardian
Home 2.0
Mobile 2.0
Mini Guardian
MGMove Smartwatch
Water-resistant pendant
Classic Guardian
Home 2.0
Mobile 2.0
Mini Guardian
MGMove Smartwatch
Caregiver app
Classic Guardian
Home 2.0
Mobile 2.0
Mini Guardian
MGMove Smartwatch
Medication reminders
Classic Guardian
Home 2.0
Mobile 2.0
Mini Guardian
MGMove Smartwatch
Lockbox
Classic GuardianFree
Home 2.0Free
Mobile 2.0Free
Mini GuardianFree
MGMove SmartwatchFree

Pricing And Plans

Medical Guardian offers discounts with an annual subscription for most models.

Payment Schedule
Monthly
Classic Guardian $29.95
Home 2.0$34.95
Mobile 2.0$39.95
Mini Guardian$39.95
MGMove Smartwatch$39.95
Quarterly
Classic Guardian $89.85
Home 2.0$104.85
Mobile 2.0$119.85
Mini Guardian$119.85
MGMove Smartwatch$119.85
Annual
Classic Guardian $329.45
Home 2.0$384.45
Mobile 2.0$439.45
Mini Guardian$439.45
MGMove Smartwatch$439.45

Our Rating: 9.57/10

Medical Guardian is our second-highest rated medical alert system, only behind Bay Alarm Medical. Our team gave it an almost perfect score for standard features, like fast response time (it took the monitoring agent less than 15 seconds to respond during our test), brand reputation, and easy setup. We lowered our rating slightly since Medical Guardian doesn’t offer health monitoring features.

Medical Guardian’s starting monthly price for its standard landline system is higher than competitors, but it has the longest range (1,300 feet) of any landline system we reviewed. We were also impressed with the knowledgeable and helpful customer service team.

 What We Like About Medical Guardian:

  • No charge for cancellation and pro-rated refund
  • TMA Five Diamond Certified monitoring center
  • Five packages available
  • Product quiz to help you find the best subscription for you

 What We Don’t Like About Medical Guardian:

  • No warranty available (protection plan costs extra)

See Our Full Medical Guardian Review.

MobileHelp: Best At-Home System

Our Rating: 9.05/10
Starting Monthly Price for At-Home System: $19.95
Starting Monthly Price for Mobile System: $33.95
Range: 600-1,400 feet
Current Deal: Two free months of service + 50% off fall detection

At-a-Glance Features: 

  • AT&T cellular connection
  • Fall detection: $10/month
  • Medication reminders: $5/month

MobileHelp offers three at-home options, while most companies only offer two. You won’t have to worry about going out of your protection range with the Classic, as it provides you with a 1,400-foot coverage range around your home, yard, or even further without a mobile system. MobileHelp also offers a landline system, the Wired Home.

Most at-home medical alert systems have a standard help button and two-way speaker, saving special features and smart technology for mobile systems, but not MobileHelp. The Touch Classic is a touchscreen tablet that doubles as an at-home base station.

If you want an at-home medical alert device with more exclusive features, like medication reminders, interactive brain games, and more, the Touch Classic may be the model for you.

At-Home Medical Alert Systems

Choose from three at-home systems, depending on your preferred connection type, range coverage from the base station, and other features. All home systems include a wearable, water-resistant help button.

  • Classic uses AT&T cell service instead of a landline connection. This allows you to enjoy an extensive 1,400-foot range of protection from your base station with the help button.
  • Wired Home has a lower monthly cost than most at-home systems. It requires a landline phone connection and gives you a 600-foot range of protection from the base station.  The base unit has a built-in speaker for two-way communication with a monitoring agent and comes with a wearable help button.
  • Touch Classic is an all-in-one digital tablet that also functions as a medical alert system. The large display screen and simple buttons offer high-tech features without the headache. Caregiver tracking, medication reminders, brain games, and a personal photo gallery are all included.

Also of note is the fact that it’s compatible with 4G and LTE. It’s also Wi-Fi- and Bluetooth-enabled.

Mobile Medical Alert Systems

MobileHelp’s mobile base stations are a little bulkier than a help button pendant, but they’ll still fit in your pocket or purse for on-the-go protection. Your help button is paired with the base station for 24/7 access to MobileHelp’s monitoring center in case of an emergency.

  • Solo uses AT&T cell network coverage for protection anywhere. The Solo comes with a GPS-enabled mobile system, base device, and help button. You can use the mobile system on the go and as your at-home base station. One drawback is that the Solo mobile device only has a 24-hour battery life, so it needs to be charged daily.
  • Micro is MobileHelp’smost compact device, weighing in at 1.8 ounces—barely the weight of half a stick of butter! If you’re constantly on the go, you’ll enjoy this sleek, discreet device that has a five-day battery life and GPS tracking.
  • Mobile Duo is designed with couples in mind, as you get two water-resistant help buttons with GPS technology and a mobile base unit. It is important to note that you won’t receive an at-home base unit, but the smaller mobile base unit can be used in its place. It also has two-way speakers.

At-Home and Mobile System Bundles

Get complete protection with MobileHelp’s two subscriptions that bundle at-home and on the go systems in one package. This is a great solution for couples or roommates with varying activity levels. Even if you like to stay close to home and your partner is more active, you’ll both be protected.

  • Duo includes an at-home base unit, mobile base unit (with GPS tracking), and a water-resistant help button. You and your partner or roommate both get complete coverage, even if you’re at home using the at-home base unit and they’re out with the mobile system.
  • Touch Duo combines the digital tablet with a help button and mobile base unit. Like the Duo model, couples and roommates can use this package for coverage at home and on the go.

Standout Features

Features
Fall detection
Classic
Wired Home
Touch Classic$10/month
Solo$10/month
Micro$10/month
Duo$10/month
Mobile Duo$10/month
Touch Duo$10/month
GPS tracking
Classic
Wired Home
Touch Classic
Solo
Micro
Duo
Mobile Duo
Touch Duo
Battery life
Classic30-hour backup battery
Wired Home30-hour backup battery
Touch Classic30-hour backup battery
Solo24 hours
Micro5 days
DuoBase station: 30-hour backup battery – Mobile system: 24 hours
Mobile Duo24 hours
Touch DuoBase station: 30-hour backup battery – Mobile system: 24 hours
Emergency button
Classic
Wired Home
Touch Classic
Solo
Micro
Duo
Mobile Duo
Touch Duo
Water-resistant pendant
Classic
Wired Home
Touch Classic
Solo
Micro
Duo
Mobile Duo
Touch Duo
Caregiver app
Classic
Wired Home
Touch Classic
Solo
Micro
Duo
Mobile Duo
Touch Duo
Medication reminders
ClassicWith MobileConnect app
Wired HomeWith MobileConnect app
Touch ClassicWith MobileConnect app
SoloWith MobileConnect app
MicroWith MobileConnect app
DuoWith MobileConnect app
Mobile DuoWith MobileConnect app
Touch DuoWith MobileConnect app
Lockbox
ClassicFree
Wired HomeFree
Touch ClassicFree
SoloFree
MicroFree
DuoFree
Mobile DuoFree
Touch DuoFree

Pricing And Plans

Payment Schedule
Monthly
Classic$19.95
Wired Home$24.95
Touch Classic$54.95
Quarterly
Classic$98.85
Wired Home$74.85
Touch Classic$164.85
Semiannual
Classic$179.70
Wired Home$137.70
Touch Classic$299.70
Annual
Classic$359.40
Wired Home$275.40
Touch Classic$599.40
Payment Schedule
Monthly
Solo$37.95
Micro$33.95
Duo$41.95
Quarterly
Solo$104.85
Micro$101.85
Duo$114.85
Semiannual
Solo$197.70
Micro$173.70
Duo$209.20
Annual
Solo$395.40
Micro$347.40
Duo$393.40
Payment Schedule
Monthly
Mobile Duo$44.95
Touch Duo$54.95
Quarterly
Mobile Duo$123.85
Touch Duo$164.85
Semiannual
Mobile Duo$227.20
Touch Duo$299.70
Annual
Mobile Duo$429.40
Touch Duo$599.40

Our Rating: 9.05/10

We gave MobileHelp a high rating for its low monthly price and extensive special features through the MobileHelp app, such as GPS tracking, vital monitoring, and medication reminders. We would have preferred if caregivers could communicate with users through the app, as it currently acts more like a status report.

MobileHelp’s monitoring center isn’t TMA Diamond Certified, which we took into consideration for our overall rating. The Monitoring Association (TMA) Diamond Certification is one of the highest designations for monitoring centers and is awarded yearly. 

 What We Like About MobileHelp:

  • 30-day free trial
  • Medication reminder available
  • Product quiz to help you find the best package for you
  • Eight packages available
  • Affordable options for couples

 What We Don’t Like About MobileHelp:

  • Processing fee charged for some models
  • Monitoring center not TMA Five Diamond Certified

See Our Full MobileHelp Review.

Alert1: Best For Add-On Safety Accessories

Our Rating: 8.95/10
Starting Monthly Price for At-Home System: $28.95
Starting Monthly Price for Mobile System: $38.95
Current Deal: 11th month free when prepaying for 10 months
Range: 600 feet

At-a-Glance Features:

  • Landline and cellular connect
  • Fall detection: $10/month
  • Smartwatch option
  • Multilingual operators: 190 languages available

What makes Alert1 stand out from other medical alert systems is its long list of additional safety accessories. Besides purchasing traditional at-home and mobile systems, you can also add the following safety accessories to your shopping cart:

  • Smoke detector ($10 per month)
  • Fall protection package ($200)
  • Surge guard ($19.95)
  • Medication reminder and organizer ($149.95)
  • Medical ID bracelet ($34.95) 

You can customize your package or make your help button even more discreet with these extra equipment and accessories: 

  • Mobile pendant protective case and belt adapter ($9.95)
  • Voice extender for base station speaker ($99)
  • Wall-mounted emergency button ($39.95)
  • Help button wristband ($29.95)
  • Stylish medical alert necklace to attach to help button ($19.95)
  • Comfortable silicone wristband for help button ($9.95) 

At-Home Medical Alert Systems

You can call family, friends, or the emergency center from the base station. Add-ons like fall detection and GPS tracking are available with the at-home plans, but you’ll have to pay an additional $10 for each. 

  • In-the-Home Medical Alert is a standard base station that connects to your landline.
    It comes with a water-resistant help button that can be worn around your neck or as a wristband. 
  • In-the-Home + Fall Detection is the same as the plan found above, but you’ll have fall detection for an additional $10 per month and won’t need a landline connection. You can also add GPS tracking for another $10 more per month.

Mobile Medical Alert Systems

Choose from two mobile medical alert systems to fit your active lifestyle: a wristwatch or pendant. Both are compatible with pacemakers and use cellular or Wi-Fi connection.

  • On-the-Go Pendant is a lightweight device you can wear around your neck, clip to your belt, or place in your pocket or purse. You can communicate with loved ones or a monitoring center agent using its two-way speaker. Fall detection and GPS tracking are available add-ons for $10 per month each.
  • On-the-Go Wristwatch works as a medical alert system, pedometer, GPS tracker and weather app. The SOS button on the side connects you to Alert1’s emergency response center. Keep in mind that GPS is automatically included, but fall detection isn’t available. 

At-Home and Mobile System Bundles

  • In-Home + On-the-Go + Fall Detection keeps you covered at home and on the go. Like most bundles, it includes a base station, at-home help button, and mobile pendant. Fall detection is included for additional protection anywhere, regardless of whether you are in or outside your home.

Standout Features

Features
Fall detection
In-the-Home$10 per month
On-the-Go Pendant$10 per month
Wristwatch
GPS tracking
In-the-Home$10 per month
On-the-Go Pendant$10 per month
Wristwatch$10 per month
Battery life
In-the-Home24-hour backup
On-the-Go Pendant5 days
Wristwatch24 hours
Emergency button
In-the-Home
On-the-Go Pendant
Wristwatch
Water-resistant pendant
In-the-Home
On-the-Go Pendant
Wristwatch
Caregiver app
In-the-Home
On-the-Go Pendant
Wristwatch
Medication reminders
In-the-HomeAdd-on medication reminder and organizer for $149.95
On-the-Go PendantAdd-on medication reminder and organizer for $149.95
WristwatchAdd-on medication reminder and organizer for $149.95
Lockbox
In-the-HomeAdd-on for $39.95
On-the-Go PendantAdd-on for $39.95
WristwatchAdd-on for $39.95

Pricing And Plans

Alert1 offers the 11th month for free when you prepay for a 10-month plan. You’ll also pay $10 less for each package with a 10-month prepaid plan.

Payment Schedule
Month-by-Month
In-the-Home$19.95
In-the-Home + Fall Detection$29.95
On-the-Go Pendant$38.95
On-the-Go Pendant + Fall Detection $48.95
Wristwatch$38.95
Monthly Price When First 10 Months Are Prepaid
In-the-Home$28.95
In-the-Home + Fall Detection$38.95
On-the-Go Pendant$29.95
On-the-Go Pendant + Fall Detection $39.95
Wristwatch$29.95

Our Rating: 8.95/10

Alert1 was easy to install and set up, and we connected to the monitoring center in less than 15 seconds during our test. The company has an A+ rating and is accredited by the BBB, but its customer review score was less than 1.5. Many negative reviews highlighted how difficult it was to return equipment or receive any sort of refund. Reviewers also had a poor experience with the customer service team. We rated the customer service team highly during our testing.

Alert1 has special features like fall detection, GPS tracking, and a step tracker with the smartwatch. However, there’s no app or online portal for caregivers. Also, if you want medication reminders, you’ll have to purchase a separate device for a hefty price tag of $149.99.

We do appreciate that you can receive discounts on monthly payments and the 11th month free if you pre-pay the first 10 months, but this pricing structure may be confusing and cumbersome for some.

 What We Like About Alert1:

  • 30-day money-back guarantee
  • 24/7 support available in 190 languages
  • Many add-on safety accessories available

 What We Don’t Like About Alert1:

  • No caregiver app or portal available
  • Warranty not included (protection plan is an additional cost)
  • You have to pay for shipping if you return the system
  • Pricing structure can be confusing

See Our Full Alert1 Medical Alert System Review.

LifeFone: Best Mobile System

Our Rating: 8.77/10
Starting Monthly Price for At-Home System: $29.95
Starting Monthly Price for Mobile System: $39.95
Range: 600-1,400 feet
Current Deal: Free month of service + free shipping on annual and quarterly plans

At-a-Glance Features: 

  • Landline, AT&T, or Verizon cellular connection
  • Fall detection: $5/month
  • Caregiver app: $8/month
  • Daily check-in services: $19/month

LifeFone has you covered anywhere you go with multiple mobile systems to choose from. The 1.3-ounce VIPx is the lightest, most compact mobile device we reviewed—even lighter than the MobileHelp Micro. 

The VIP and VIPx each have impressive battery life: 30 days and 16 days, respectively. When your battery is running low, a LifeFone representative will send you an email or text message reminding you that it needs to be recharged, so you’ll always be fully covered. 

If your medical alert device requires a cellular connection, you’re able to choose the network with the best coverage in your area. We like that LifeFone offers AT&T and Verizon coverage. 

At-Home Medical Alert Systems

You can create a personalized emergency care plan with both at-home systems. The base station has a two-way speaker, temperature sensor, and offers a generous 1,300-foot range. Both the landline and cellular systems include a water-resistant help button with optional fall detection. 

  • At-Home Landline doubles as a landline phone, answering calls from the base station for hands-free conversations.
  • At-Home Cellular connects to the monitoring center via AT&T cellular network. You can also use the cellular base station as a phone.

Mobile Medical Alert Systems

The at-home and on-the-go system includes a base station and mobile device, while the at-home and on-the-go Voice in Pendant (VIP) and VIPx only have a mobile device that can double as an at-home system. 

  • At-Home and On-the-Go base stations have a larger protection range (1,400 feet) than both at-home systems. The at-home and mobile devices are powered by AT&T cellular network. 
  • At-Home and On-the-Go VIP accesses the monitoring center without a base station. You can choose from AT&T or Verizon cellular network connections. Fall detection isn’t available with this package.
    The mobile device has a 30-day battery life, and LifeFone will send you an email or text to remind you when to recharge it. 
  • At-Home and On-the-Go VIPx is the smallest mobile system from LifeFone. Like the VIP, it connects to the base station via AT&T or Verizon cellular network. This model is more compact than the VIP and is available in silver, white, or black.
    You can add on fall detection with this model, but it has about half the battery life of the VIP.

Standout Features

Features
Fall detection
At-Home Landline$5/month
At-Home Cellular$5/month
At-Home and On-the-Go$5/month
At-Home and On-the-Go VIP
At-Home and On-the-Go, VIPx$5/month
GPS tracking
At-Home Landline
At-Home Cellular
At-Home and On-the-Go
At-Home and On-the-Go VIP
At-Home and On-the-Go, VIPx
Battery life
At-Home Landline32-hour backup
At-Home Cellular32-hour backup
At-Home and On-the-Go30-hour backup
At-Home and On-the-Go VIP 30 days
At-Home and On-the-Go, VIPx16 days
Emergency button
At-Home Landline
At-Home Cellular
At-Home and On-the-Go
At-Home and On-the-Go VIP
At-Home and On-the-Go, VIPx
Water-resistant pendant
At-Home Landline
At-Home Cellular
At-Home and On-the-Go
At-Home and On-the-Go VIP
At-Home and On-the-Go, VIPx
Caregiver app
At-Home Landline
At-Home Cellular
At-Home and On-the-Go$8/month
At-Home and On-the-Go VIP $8/month
At-Home and On-the-Go, VIPx$8/month
Activity check-in
At-Home Landline$6/month
At-Home Cellular$6/month
At-Home and On-the-Go
At-Home and On-the-Go VIP
At-Home and On-the-Go, VIPx
Medication reminders
At-Home Landline$19/month daily check-in service add-on
At-Home Cellular$19/month daily check-in service add-on
At-Home and On-the-Go$19/month daily check-in service add-on
At-Home and On-the-Go VIP $19/month daily check-in service add-on
At-Home and On-the-Go, VIPx$19/month daily check-in service add-on
Lockbox
At-Home Landline$29.95 add on
At-Home Cellular$29.95 add on
At-Home and On-the-Go$29.95 add on
At-Home and On-the-Go VIP $29.95 add on
At-Home and On-the-Go, VIPx$29.95 add on

Pricing And Plans

LifeFone offers discounts and promotions, such as a free month of service or free shipping for some quarterly and annual plans. You’ll also receive a free lockbox with most annual plans.

Payment Schedule
Monthly
At-Home Landline$29.95
At-Home Cellular$34.95
At-Home and On-the-Go $39.95
At-Home and On-the-Go VIP $43.95
At-Home and On-the-Go, VIPx$45.95
Quarterly
At-Home Landline$83.85
At-Home Cellular$98.85
At-Home and On-the-Go $119.85
At-Home and On-the-Go VIP $125.85
At-Home and On-the-Go, VIPx$131.85
Annual
At-Home Landline$274.45
At-Home Cellular$340.45
At-Home and On-the-Go $406.45
At-Home and On-the-Go VIP $439.45
At-Home and On-the-Go, VIPx$461.45

Our Rating: 8.77/10

LifeFone has a variety of at-home and on-the-go medical alert devices to choose from, and its VIPx model is one of the smallest mobile systems we’ve seen. We scored it high for brand reputation, as it’s accredited by the BBB and has an A+ rating. During our test, we reached the monitoring center in between 15-25 seconds, which was the second-highest response time range in our scoring criteria.

Shopping around for different packages can get confusing. Monthly add-ons and services, such as activity check-in, medication reminders, and the caregiver app, are offered with some models but not others. LifeFone offers fall detection for only $5 per month, unlike most competitors that charge $10 a month. Note that fall detection is available with every package except the at-home and on-the-go VIP.

 What We Like About LifeFone:

  • 30-day money-back guarantee
  • Price-lock guarantee
  • Email and text reminders when your battery is low
  • Inexpensive fall detection
  • Monitoring center is TMA Five Diamond Certified

 What We Don’t Like About LifeFone:

  • Warranty not included (protection plan is an additional cost)
  • Monthly add-on features can get expensive
  • Must pay shipping fee if you cancel subscription

See Our Full LifeFone Review.

ADT Health: Best For Customer-Friendly Policies

Our Rating: 8.71/10
Starting Monthly Price for At-Home System: $29.99
Starting Monthly Price for Mobile System: $39.99
Current Deal: Free activation + free shipping
Range: 300-600 feet

At-a-Glance Features: 

  • Landline andcellular connection
  • Fall detection: $10/month
  • Temperature monitoring

ADT Health’s medical alert service doesn’t have many standout features, but its customer policies are some of the best. You can choose a monthly, quarterly, or annual payment plan without any long-term contracts. You’ll be able to cancel your service any time and are only charged for the months of service used. 

If you cancel your subscription before your payment period ends, you’ll receive a prorated check with your remaining balance. Also, ADT doesn’t demand additional equipment costs, and you’re assured your original price, even if service prices increase. 

Many medical alert system companies charge an optional monthly fee to protect your equipment, but with ADT you’ll receive a free protection plan and lifetime warranty for your equipment with your purchase.

At-Home Medical Alert Systems

ADT Health home systems are available with a phone landline or cellular network connection. Both systems come with home temperature monitoring and a wearable pendant. 

  • Medical Alert Basic base station uses a phone landline connection and has a two-way speaker. It offers the bare minimum: a 300-foot protection range and no fall detection option. 
  • Medical Alert Plus connects via cellular service (the site doesn’t specify providers) and has a 600-foot range—doubling the protection range from the basic system. Fall detection is an optional add-on for $10 a month. You can also add up to two waterproof wall-mounted buttons. 

Mobile Medical Alert Systems

  • On-the-Go is ADT Health’s only mobile system. The mobile base unit connects to the monitoring center at home or anywhere outside via a cellular network connection. It has GPS tracking, optional fall detection, and two optional waterproof wall buttons.
    Temperature monitoring isn’t available with this package.

Standout Features

Features
Fall detection
Home Basic
Home PlusYes, $10 per month
On-the-GoYes, $10 per month
GPS tracking
Home Basic
Home Plus
On-the-Go
Battery life
Home Basic24-hour backup
Home Plus24-hour backup
On-the-Go36 hours
Emergency button
Home Basic
Home Plus
On-the-Go
Water-resistant pendant
Home Basic
Home Plus
On-the-Go
Online caregiver portal / mobile app
Home Basic
Home Plus
On-the-Go
Medication reminders
Home Basic
Home Plus
On-the-Go
Lockbox
Home BasicAdd-on for $29.99
Home PlusAdd-on for $29.99
On-the-GoAdd-on for $29.99

Pricing And Plans

Receive a free lockbox as a special offer for all quarterly or annual plans.

Payment Schedule
Monthly
Home Basic$29.99
Home Plus$35.99
On-the-Go$39.99
Quarterly
Home Basic$83.97
Home Plus$101.97
On-the-Go$113.97
Annual
Home Basic$311.88
Home Plus$383.88
On-the-Go$431.88

Our Rating: 8.71/10

ADT Health fell right in the middle of our top 11 medical alert system ratings. This system may be a fit for you if you’re looking for a standard medical alert system without many unique features. Unfortunately, its higher monthly price points may not be worth the minimal 300-600 foot protection range and lack of a fall detection option for the basic at-home system.

Our team gave ADT Health a perfect score for functionality, as the system is simple to install and use, and the wearable pendants are comfortable and small. There’s no caregiver app available, which affected our overall rating. We were pleasantly surprised that the at-home systems include temperature monitoring.

ADT Health is a reliable, standard system, but many competitors are more affordable.

 What We Like About ADT Health:

  • Standard, reliable medical alert system features
  • Prorated refund if you cancel before your payment period ends
  • Protection plan included

 What We Don’t Like About ADT Health:

  • Short range and no fall detection for basic at-home system
  • Monitoring center isn’t TMA Five Diamond Certified

See Our Full ADT Medical Alert Review.

Medical Alert: Best for Coverage in the U.S.

Our Rating: 8.64/10
Starting Monthly Price for At-Home System: $22.95
Starting Monthly Price for Mobile System: $42.95
Current Deal: Free shipping + one free month of service + protection plan for $1/month
Range: 600-800 feet

At-a-Glance Features: 

  • Landline and AT&T connection
  • Fall detection: $10/month
  • Medical Care Alert Connect app included
  • Multilingual operators: 140 languages available

Medical Alert’s at-home systems work in the United States as well as Puerto Rico, the Virgin Islands, and Canada. This is the only medical alert device on this list that has at-home equipment designed to function in multiple U.S. territories as well as outside the U.S. Medical Alert’s monitoring center services are also available in 140 languages. This is your opportunity to get high-quality equipment and accessible coverage for one of the lowest-priced at-home and mobile medical alert systems.

If you frequently travel to or live in Puerto Rico, the Virgin Islands, or Canada, then Medical Alert may be the right equipment for you and your loved ones.

At-Home Medical Alert Systems

The two at-home systems share almost all of the same features, the main difference being the base station connection: 

  • Home Landline System
  • Home Cellular System 

The landline and cellular systems both have an 800-foot range and include two-way speakers, optional fall protection and waterproof buttons that can be worn as a pendant or bracelet. You’ll also have access to the Medical Alert Connect app. 

Mobile Medical Alert Systems

  • Mobile System includes a water-resistant pendant and bracelet powered by AT&T cellular network with GPS tracking. You can use this mobile system in or outside your home, and fall detection is an available add-on.

Standout Features

Features
Fall detection
Home Landline System$10 per month
Home Cellular System$10 per month
Mobile System$10 per month
GPS tracking
Home Landline System
Home Cellular System
Mobile System
Battery life
Home Landline System30-hour backup
Home Cellular System30-hour backup
Mobile System5 years
Emergency button
Home Landline System
Home Cellular System
Mobile System
Water-resistant pendant
Home Landline System
Home Cellular System
Mobile System
Online caregiver portal / mobile app
Home Landline System
Home Cellular System
Mobile System
Medication reminders
Home Landline System
Home Cellular System
Mobile System
Lockbox
Home Landline SystemFree with some payment plans
Home Cellular SystemFree with some payment plans
Mobile SystemFree with some payment plans

Pricing And Plans

Medical Alert offers discounts and promotions, like free shipping, a free lockbox, and a free month of service for semiannual and annual plans. You can also save $55-$75 if you choose an annual plan.

Payment Schedule
Monthly
Home Landline System$22.95
Home Cellular System$32.95
Mobile System$42.95
Semiannual
Home Landline System$19.95
Home Cellular System$29.95
Mobile System$39.95
Annual
Home Landline System$19.95
Home Cellular System$29.95
Mobile System$39.95

Our Rating: 8.64/10

We like that Medical Alert’s landline and cellular at-home systems offer the same features. Most at-home systems either have a shorter range or don’t include add-on options like fall detection. It scored highly for special features, and it’s one of the only medical alert devices on our list that has daily check-in services. While Medical Alert has a caregiver app, the app didn’t score as highly due to the fact that caregivers can’t communicate with the user.

Our interactions with the customer service team were positive, as we found that the representatives were very personable, helpful, and answered all the questions we had about the buying process. We did have some trouble setting up the device, and when we contacted the emergency response center, it took us about 15-25 seconds to get in touch with an agent.

 What We Like About Medical Alert:

  • Landline and cellular at-home systems have the same features
  • Product quiz helps you find the right system for you

 What We Don’t Like About Medical Alert:

  • Monitoring center isn’t TMA Diamond Certified
  • Warranty not included (protection plan is an additional fee)

See Our Full Medical Alert Review.

GetSafe: No Wearable Device Required

Our Rating: 8.23/10
Starting Monthly Price: $24.95
Current Deal: Equipment fee discount +  free shipping
Range: 1,300 feet

At-a-Glance Features: 

  • AT&T cellular connection
  • Fall detection + GPS tracking app: $10

GetSafe offers users full at-home coverage, without requiring them to wear a button. We think this option is great for reluctant users or those who may forget to wear a medical alert device at all times. Users can choose from three packages—Starter, Standard, and Select—that correspond to the size of their home.

GetSafe’s main draw is that it is a more flexible and non-wearable at-home medical alert system, but we like that each package includes a complimentary lanyard with a traditional help button. The lanyard is waterproof and has a five-year battery life.

The system is designed to be flexible and integrate with the user’s home. Each button includes three alert options: voice-activated, a button, or a chord. While each package is designed for complete home coverage, you can purchase additional wall buttons to place anywhere in your home for even greater coverage.

At-Home Medical Alert Systems

All at-home packages have the same monthly price, but the equipment fee increases with each package. GetSafe may not be ideal for users with bigger homes, as the equipment fee costs at least $150 more to cover a four-five bedroom home compared to its Starter package.

All packages include a wireless base unit powered by AT&T 4G LTE, so a landline connection isn’t necessary.

  • Starter Package is designed for one-bedroom condos or studio apartments. It includes a base unit, one voice-activated wall button, and a complimentary lanyard button. The one-time equipment cost is $79.
  • Standard Package is ideal for two-three bedroom homes and includes a base unit, two voice activated wall buttons, one standard wall button and a complimentary lanyard button. The one-time equipment cost is $149.
  • Select Package fits four-five bedroom homes and includes a base unit, three voice-activated wall buttons, two standard wall buttons and a complimentary lanyard button. The one-time equipment cost is $229.

Mobile Medical Alert Systems

  • Mobile GPS Help Button is available as a $79 add-on to any package. Caregiver tracking is an additional $5 and caregiver tracking plus fall detection are available for an additional $10 per month.

Standout Features

Features
Fall detection
Starter Package$10/month
Standard Package$10/month
Select Package$10/month
Mobile GPS Help Button$10/month
GPS tracking
Starter Package$5/month
Standard Package$5/month
Select Package$5/month
Mobile GPS Help Button$5/month
Battery life
Starter Package32-hour backup battery
Standard Package32-hour backup battery
Select Package32-hour backup battery
Mobile GPS Help Button120 hours
Emergency button
Starter Package
Standard Package
Select Package
Mobile GPS Help Button
Water-resistant pendant
Starter Package
Standard Package
Select Package
Mobile GPS Help Button
Caregiver app
Starter Package$5-$10/month
Standard Package$5-$10/month
Select Package$5-$10/month
Mobile GPS Help Button$5-$10/month
Medication reminders
Starter Package
Standard Package
Select Package
Mobile GPS Help Button
Lockbox
Starter Package$30
Standard Package$30
Select Package$30
Mobile GPS Help Button$30

Pricing And Plans

GetSafe pricing is broken down into a one-time equipment cost and a monthly monitoring fee for each package. The monitoring fee is the same for all three packages, but the equipment fee increases.

Payment Schedule
One-Time Equipment Fee
Starter Package $79
Standard Package $149
Select Package $229
Mobile GPS Help Button$79
Monthly Monitoring Fee
Starter Package $24.95
Standard Package $24.95
Select Package $24.95
Mobile GPS Help ButtonN/A

Our Rating: 8.23/10

GetSafe scored on the lower end of our top medical alert systems. It had the longest emergency response time (25-35 seconds) out of the systems we tested. Another drawback: although GetSafe is designed to work with your home as opposed to being worn, you must use the wearable lanyard or Mobile GPS Help Button for fall detection. We do like that you can bundle fall detection and GPS tracking for $10 per month. 

Although medication reminders aren’t an option, the base unit does monitor air temperature and air quality. We rated the customer service team highly, as they were helpful and friendly during our support service calls. GetSafe’s site is easy to navigate, and it’s simple to purchase packages and product add-ons directly from the site.

 What We Like About GetSafe:

  • 30-day money-back guarantee
  • At-home medical alert system designed so users can move freely around their home without wearing a button
  • Monthly price is the same for all packages

 What We Don’t Like About GetSafe:

  • Add-ons can get pricey
  • Expensive equipment fees for at-home systems
  • Warranty not included (protection plan is an additional cost)

See Our Full GetSafe Review.

HandsFree Health: Best for Those With Memory Loss

Our Rating: 7.99/10
One-Time Price for At-Home System: $189
Starting Monthly Price for Mobile System: $44.95
Current Deal: 10% off first order 
Range: N/A

At-a-Glance Features: 

  • Cellular connection
  • Medication reminders
  • Health database
  • Voice-activated smart speaker
  • Smartwatch option

HandsFree Health’s WellBe Smart Speaker is voice-activated and has an extensive health database. You can ask WellBe general health and medical insurance questions or call for help during an emergency.

The WellBe Smart Speaker can be an excellent tool for users with memory loss or who are in early stages of dementia, as you don’t need to remember to pick up, locate, or wear the device to use it. You can simply activate the speaker by saying, “Ok WellBe.” You or your caregiver can also set medication reminders, doctor appointment reminders, or even reminders for basic chores like watering the plants.

There’s also an app for caregivers to set up reminders and receive notifications if you press the help button or miss a dose of medication.

These repetitive reminders generally work best for those in the earlier stages of dementia, according to Christopher Norman, a Geriatric Nurse Practitioner in New York State. Someone with dementia may forget to act on the reminder, even after just hearing it.

The WellBe Smart Speaker and smartwatch have Bluetooth capabilities that connect to other smart devices in the house, such as window and door sensors. Caregivers can receive alerts on their own smart devices if their loved one is attempting to leave the home. The Alzheimer’s Association reports that 60% of those with dementia wander, so this feature is valuable even for a caregiver who is in the same house as a user, but may be in a different room or out in the yard when help is needed.

At-Home Medical Alert Systems

The voice-activated smart speaker is HandsFree Health’s only at-home medical alert device. The protection range is very limited if you only use the WellBe Smart Speaker without the smartwatch.

  • WellBe Smart Speaker is a medical alert system, extensive health database, hands-free phone and medication reminder rolled into one device. All you have to do is press the emergency button or say, “Ok, WellBe Emergency” to contact the 24/7 emergency monitoring center.
    You can store your blood pressure, blood sugar levels, and weight with your voice. WellBe will let you know if these readings require medical attention. Fall detection isn’t available with the at-home system.

Mobile Medical Alert Systems

HandsFree Health offers one mobile medical alert system: the WellBe Smartwatch. It connects to the smart speaker and accesses its entire medical database. 

  • WellBe Smartwatch protects you anywhere at home or on the go with an emergency button, two-way speaker, and GPS location detection. It’s also waterproof, so you’re even protected in the shower. You can also monitor your heart rate and track your steps with the built-in heart rate monitor and pedometer.
    Fall detection isn’t available with the smartwatch. 

At-Home and Mobile System Bundles
For extensive at-home and on-the-go coverage, get the smart speaker and smartwatch with a bundle package from HandsFree Health. 

  • WellBe Medical Alert PLUS bundles the WellBe speaker and smartwatch for a significant discount. You’ll save 45% on device costs, according to the company website.

Standout Features

Features
Fall detection
WellBe Smart Speaker
WellBe Smartwatch
GPS tracking
WellBe Smart Speaker
WellBe Smartwatch
Battery life
WellBe Smart Speaker48-hour backup
WellBe Smartwatch24 hours
Emergency button
WellBe Smart Speaker
WellBe Smartwatch
Water-resistant pendant
WellBe Smart Speaker
WellBe Smartwatch
Caregiver app
WellBe Smart Speaker
WellBe Smartwatch
Medication reminders
WellBe Smart Speaker
WellBe Smartwatch
Lockbox
WellBe Smart Speaker
WellBe Smartwatch

Pricing And Plans

The smart speaker doesn’t have subscription payment plans. Instead, you’ll pay a one-time equipment fee. If you purchase the smartwatch or the bundle, you’ll pay a one-time equipment fee and monthly price.

Payment Schedule
Monthly Subscription
WellBe Smart SpeakerN/A
WellBe Smartwatch $44.95
WellBe Medical Alert PLUS$54.95

Our Rating: 7.99/10

HandsFree Health’s WellBe systems aren’t traditional medical alert devices, so some features didn’t hit our scoring criteria. Neither device offers fall detection, which is a standard safety feature for many older adults. We also thought it was more difficult to set up the equipment compared to competitors.

Even if the smart speaker and watch don’t have some standard medical alert features, we love their innovative, unique features, including an extensive health database and the HandsFree app that helps users find doctors, manage prescriptions, and get answers to health insurance questions.

Other negative factors that affected HandsFree Health’s overall rating are its expensive monthly subscriptions and lack of multilingual monitoring center services.

 What We Like About HandsFree Health:

  • 30-day money-back guarantee
  • TMA Five Diamond Certified monitoring center
  • Smart speaker includes trustworthy, up-to-date health database
  • Appointment, medications, and prescription refill reminders

 What We Don’t Like About HandsFree Health:

  • No fall detection available
  • Smart speaker doesn’t have a large protection range

See Our Full HandsFree Health Review.

Aloe Care Health: Best For Mobility Challenges

Our Rating: 7.64/10
Starting Monthly Price for At-Home System: $29.99
Starting Monthly Price for Mobile System: $24.99
Current Deal: Free shipping
Range: 200 feet 

At-a-Glance Features: 

  • 4G LTE connection
  • Fall detection included for free with mobile device

Simplifyyour protection and care plan with Aloe Care Health’s Smart Hub. Its motion sensors, two-way speakers, and voice-activated emergency response are great features for those with mobility challenges. 

Caregivers and loved ones can also receive real-time updates about safety and overall care with the free Aloe Care Health app. Caregivers can get alerts for movement pattern changes and call for help through the app if movements stop or become abnormal. Your caregiver circle will also receive real-time updates from medical responders during an emergency through the app. 

At-Home Medical Alert Systems

The Smart Hub acts as your base station and is powered by AT&T 4G LTE. Enjoy two-way, hands-free calls straight from the Smart Hub. It also monitors air temperature and quality, helping to keep you safe from an emergency before you even know it’s happening. 

  • Essentials Package includes the Smart Hub and wearable help button and has a one-time $149.99 equipment fee. 

Mobile Medical Alert Systems

The Mobile Companion is the only on-the-go accessory. You can purchase it on its own or as part of the Essentials or Total Care Package. 

  • Mobile Companion is compact and has a two-way speaker with a help button. There is no need to worry about a Wi-Fi connection while you’re out and about, as it’s powered by AT&T 4G LTE. Options for wearing it include: around your neck or slipping it in your pocket or purse. The Mobile Companion uses lights, sound, and vibration feedback to make sure you receive messages. Fall detection is automatically included for free. It has a $99.99 one-time equipment fee.

At-Home and Mobile System Bundles

  • Essentials Plus comes with Smart Hub, mobile companion (with fall detection), and a help button. The upfront, monthly, and equipment fees are less than the Total Care, and still include at-home and mobile systems for a versatile lifestyle. Essentials Plus has a one-time $249.99 equipment fee. 
  • Total Care includes Smart Hub, mobile companion, care button, twoadditional motion sensors and a wall-mounted fall detection sensor for your bathroom. This is a great all-inclusive—but pricey—package for Aloe Care’s at-home and mobile equipment. Total Care has a one-time $349.99 equipment fee. 

Standout Features

Features
Fall detection
Essentials
Essentials PlusFree
Mobile CompanionFree
Total Care Free
GPS tracking
Essentials
Essentials Plus
Mobile Companion
Total Care
Battery life
Essentials Backup battery
Essentials PlusUp to 5 days (Mobile Companion)
Mobile CompanionUp to 5 days (Mobile Companion)
Total Care Up to 5 days (Mobile Companion)
Emergency button
Essentials
Essentials Plus
Mobile Companion
Total Care
Water-resistant pendant
Essentials
Essentials Plus
Mobile Companion
Total Care
Caregiver app
Essentials
Essentials Plus
Mobile Companion
Total Care
Medication reminders
Essentials
Essentials Plus
Mobile Companion
Total Care
Lockbox
Essentials
Essentials Plus
Mobile Companion
Total Care

Pricing And Plans

Payment Schedule
Monthly
Essentials $29.99
Essentials Plus $39.99
Mobile Companion $24.99
Total Care$49.99

Our Rating: 7.64/10

While Aloe Care Health has some strong features, such as its free mobile app and air quality/temperature monitoring, we rated it on the lower end of our list. It’s missing some common special features, like GPS tracking and health monitoring, and its 200-foot range from the at-home base station is the lowest on our list.

We liked that fall detection is automatically included with the Mobile Companion. Even though free fall detection is a rare perk from medical alert systems, we didn’t like that fall detection isn’t available for any other Aloe Care Health devices.

It took us less than 15 seconds to get in touch with the emergency response center during our test. Unfortunately, multilingual operators aren’t available. Expensive equipment fees—or “hardware costs”—are another negative factor. One-time equipment fees are as high as $349.99.

 What We Like About Aloe Care Health:

  • 30-day money-back guarantee
  • TMA Five Diamond Certified monitoring center
  • Free caregiver app with unlimited users

 What We Don’t Like About Aloe Care Health:

  • Only 200-foot range from the base station 
  • You must say “Emergency” several times to get an emergency response from the Smart Hub or fall detection sensor
  • In-home fall detection is only available in one room unless you buy the Mobile Companion
  • Expensive equipment fees

See Our Full Aloe Care Health Review.

One Call Alert: Best For Couples Or Roommates

Our Rating: 7.53/10
Starting Monthly Price for At-Home System: $19.95
Starting Monthly Price for Mobile System: $32.95
Current Deal: N/A
Range: 600-1,400 feet 

At-a-Glance Features: 

  • Landline or AT&T cellular connection
  • Fall detection: $10/month
  • Medication reminders: $5/month

If you’re not the only one in your home using a medical alert system, consider One Call Alert. Link multiple users to your at-home system for only a small fee. This fee may even be waived for some annual and quarterly plans. Almost all packages come with a second wearable pendant that can be shared with a spouse or roommate. 

For even more multiple-user-friendly policies, One Call Alert’s Mobile Double system comes with two mobile systems for the price of one. This is the only bundled mobile system on this list specifically designed for multiple users. 

At-Home Medical Alert Systems

One Call Alert offers two at-home systems, depending on your connection type. Both base stations have two-way speakers and include a wearable help button.

  • In-Home Landline has a 600-foot protection range but doesn’t include a fall detection option. It does include a neck pendant help button. 
  • In-Home Wireless uses AT&T cellular connection and extends your coverage range to 1,400 feet. Fall detection and medication reminders are available add-ons, and you can choose between a neck pendant or wristband help button.

Mobile Medical Alert Systems

Both mobile systems have two-way speakers (not the wearable help button). Fall detection is an available add-on, but medication reminders are not available.  

  • Mobile On-the-Go protects you at home or on the go with an all-in-one mobile device that comes with two-way speakers and a wearable, water-resistant help button. Both have GPS-tracking abilities. 
  • Mobile Double allows you to protect yourself and a loved one for the cost of one mobile system. This package comes with two all-in-one mobile devices.

At-Home and Mobile System Bundles

  • Complete Protection has an at-home base station (with cellular connection), all-in-one mobile device, and help pendant. Fall detection and medication reminders are available add-ons.

Standout Features

Features
Fall detection
In-Home Landline
In-Home WirelessYes, $10 per month
Mobile On-the-GoYes, $10 per month
Mobile Double Yes, $10 per month
Complete ProtectionYes, $10 per month
GPS tracking
In-Home Landline
In-Home Wireless
Mobile On-the-Go
Mobile Double
Complete Protection
Battery life
In-Home Landline 32-hour backup
In-Home Wireless32-hour backup
Mobile On-the-Go30 hours
Mobile Double 30 hours
Complete Protection32- hours backup
Emergency button
In-Home Landline
In-Home Wireless
Mobile On-the-Go
Mobile Double
Complete Protection
Water-resistant pendant
In-Home Landline
In-Home Wireless
Mobile On-the-Go
Mobile Double
Complete Protection
Caregiver app
In-Home Landline
In-Home Wireless
Mobile On-the-Go
Mobile Double
Complete Protection
Medication reminders
In-Home Landline
In-Home Wireless
Mobile On-the-Go
Mobile Double
Complete Protection
Lockbox
In-Home Landline Free
In-Home WirelessFree
Mobile On-the-GoFree
Mobile Double Free
Complete ProtectionFree

Pricing And Plans

Payment Schedule
Monthly
In-Home Landline $24.95
In-Home Wireless$19.95
Mobile On-the-Go$37.95
Mobile Double $44.95
Complete Protection$41.95
Quarterly
In-Home Landline $74.85
In-Home Wireless$98.85
Mobile On-the-Go$104.85
Mobile Double $128.85
Complete Protection$119.85
Semiannual
In-Home Landline $137.70
In-Home Wireless$179.70
Mobile On-the-Go$197.70
Mobile Double $239.70
Complete Protection$221.70
Annual
In-Home Landline $275.40
In-Home Wireless$359.40
Mobile On-the-Go$395.40
Mobile Double $479.40
Complete Protection$443.40

Our Rating: 7.53/10

One Call Alert has some great features: 1,400 feet of coverage with the In-Home Wireless system, its two-for-the-price-of-one mobile plans, and special features like medication reminders and GPS tracking. We thought setup instructions were easy to follow, and we had no trouble installing the system. However, the add-ons available for each model are inconsistent, which may make the buying process a little confusing.

One Call Alert had slower response times compared to other systems we tested. It took us more than 25 seconds to reach a monitoring center agent during our test. We also had a difficult time getting in touch with a customer service representative.

 What We Like About One Call Alert:

  • 30-day money-back guarantee
  • 1,400-foot range for at-home cellular connection system
  • Most plans include free ground shipping

 What We Don’t Like About One Call Alert:

  • At-home landline system doesn’t offer fall detection
  • No caregiver app or portal
  • Warranty not included (protection plan is an additional cost)
  • Difficult to find all model features on company’s site

See Our Full One Call Alert Review.

Other Medical Alert Systems Worth Mentioning

Two high-quality medical alert systems we didn’t include in our first round of testing are Philips Lifeline and Medical Care Alert. Philips Lifeline offers two at-home systems and one mobile device with advanced location detection. AARP members can also get special discounts on equipment and monthly fees. To learn more, check out our full Philips Lifeline review.

Medical Care Alert has three packages: two at-home systems and one on-the-go device. The company is especially known for its high-quality monitoring center. All call center agents must be EMT/EMD-certified and complete a six-week training program by the Security Industry Association. To learn more, read our complete Medical Care Alert review.

Even though Life Alert is synonymous with “medical alert system” for many, we didn’t include it in our testing process or review. The reason for this exclusion is that Life Alert has too many drawbacks to make our best medical alert systems lists. These drawbacks include:

  • Poor customer service
  • Lack of transparent pricing and product information on website
  • Limited product offerings
  • No fall detection
  • Membership and three-year contract required

If name recognition is important to you, you may want to take a look at Life Alert. The well-known company does offer a price-lock guarantee and TMA Five Diamond Certified monitoring centers.

What Is a Medical Alert System?

Medical alert systems help protect older adults or people with limited mobility when they are in or outside their homes. The systems connect the user to a 24/7 monitoring center via a button, pull string, voice command or wearable device in case of an emergency, like a fall or heart attack.

These systems can allow you to continue enjoying independent living and give your loved ones peace of mind knowing you’re always protected.

The systems connect the user to a 24/7 monitoring center via a button, pull string, voice command or wearable device in case of an emergency, like a fall or heart attack.

Many models now offer features beyond basic monitoring, like fall detection, GPS location monitoring, medication and appointment reminders, and even motion sensors for all-around protection and care. 

How Do Medical Alert Systems Work?

Medical alert systems usually have one or more at-home equipment pieces and a wearable button. When a call center agent is contacted, they’ll dispatch emergency services–or a loved one–to the user’s home, depending on the severity of the situation. Most companies offer at-home and mobile systems.

At-home medical alert systems protect you or your loved one primarily inside the home or around the yard. Your at-home base station connects to the monitoring center via landline or cellular service and may offer 200-1,400 feet of coverage from the base station.

Mobile medical alert systems protect you or your loved one either at home or on the go with a wearable device that connects to the monitoring center via cellular service. Mobile medical alert systems are usually available in button, pendant, or even smartwatch styles and offer protection anywhere outside of the home.

Most medical alert systems are easy to set up and don’t need to be professionally installed. Many companies offer video tutorials and step-by-step instructions to help you set up and test your system yourself.

Types of Medical Alert Systems

Your medical alert system subscription will include at least two or more pieces of equipment. Let’s break down the most common ones.

At-home Medical Alert Systems

The at-home base unit is the main equipment of at-home medical alert systems. It’s also called a base station. The base unit connects to the monitoring center via a landline or cellular network. Most at-home base units have an emergency button and two-way speakers.

Pendants connect to the at-home base unit and can be worn as necklaces or bracelets. When you wear your pendant, you’re connected to your base unit as long as you stay within its protection range.

You’ll press the pendant button during an emergency. Wearable, water-resistant pendants are crucial for protection in slippery areas, like your shower or garage. Many at-home pendants include optional fall detection for an additional fee.

Mobile Medical Alert Systems

Mobile base unit is similar to an at-home base unit, but it can be used both in and outside of your home. When the mobile device is charging on your mobile base station, it can function as an at-home medical alert system.

A help button can refer to an at-home button that pairs with your base station or a mobile help button that may include extra features like GPS tracking. A mobile help button uses cellular service to keep you protected wherever you go.

Wearable Medical Alert Systems

Watches are the newest wearable medical alert technology. These smartwatches are designed with senior wearers in mind, as you don’t need to pair your watch with a smartphone and it’s simple to operate. It’s even more discreet than standard mobile medical alert systems since it also functions as a watch.

Medical Alert smartwatches feature a help button and two-way speaker in case of an emergency. Many watches also include a pedometer, heart rate monitor, and GPS capabilities. Fall detection isn’t usually available with smartwatches.

How to Choose a Medical Alert System?

Just because your neighbor or cousin recommends a certain medical alert system doesn’t mean it’s the right one for you. Whether you’re shopping for yourself or your loved one, the medical alert system should match the actual user’s lifestyle and needs. 

Most companies offer at-home and mobile equipment options that follow three standard options. Harvard Medical School breaks these options down into three levels

  1. At-home base station paired with a wearable button with a short range and limited features
  2. At-home base station paired with a wearable button that includes fall detection and other special features
  3. A mobile device worn around your neck or placed in your pocket or purse, powered by cellular technology for protection on the go 

Consider the level of equipment you’d like when reviewing basic and extra features. 

Max Mayblum, a Certified Senior Advisor (CSA) and the founder and CEO of Givers, which is a caregivers savings and support platform, offers this advice for when you are choosing a medical alert system:

“Medical alert device shoppers should consider three pillars of preparedness: usability, coverage, and adherence. The device you select should be simple to operate, work in all parts of the home, and likely to actually be used by the loved one.”

With this in mind, useful features may include cellular connectivity (eliminating the need for Wi-Fi), passive monitoring (for ease of use and increased adherence), and long battery life to limit the reliance on charging.”

Basic Features

Become familiar with basic features offered by most medical alert systems and decide which features are nonnegotiable.

Battery Life

How long can a mobile system last before it needs to be recharged? In this review, the LifeFone At-Home & On-the-Go VIP model has the longest battery life (30 days), and the Bay Alarm Medical watch has the shortest (18 to 24 hours).

At-home systems should have backup battery power in case of a power outage. Most at-home base units have one or two days of battery life.

Water Resistance

Many wall buttons and wearable pendants are water-resistant for protection in slippery areas that are more prone to falls, like the shower, kitchen, and garage.

Connection Type

Many systems still offer a standard landline connection, but cellular service and Wi-Fi connections are becoming more popular. AT&T and Verizon are the most common cell service providers we’ve seen when researching medical alert systems.

Range

The range describes the length (usually measured in feet) the user can travel from the base unit while wearing a pendant and still be detected in case of an emergency. Medical Guardian, MobileHelp, One Call Alert and LifeFone offer the longest range at 1,400 feet. Aloe Care Health has the shortest range at 200 feet.

Extra Features

Many “extra features” offered by medical alert system companies are potentially life-saving. Decide which add-on features are nonnegotiable and calculate the extra costs into your budget. Some features in this list are included in the product’s overall price, but many, like fall detection and GPS tracking, are an additional monthly fee.

Fall Detection

Fall detection doesn’t prevent falls, but it helps shorten the “lie time,” which is the length of time between a fall and emergency response. A longer lie time can result in more severe injuries and lengthen recovery time in the hospital.

If you’ve fallen before, the risk of falling again doubles according to the CDC. Fall detection is crucial for anyone with heart conditions or hearing and/or vision loss, but most older adults can benefit from this safety feature.

This feature is usually an additional $5-$10 monthly fee and is available for at-home and mobile systems as a button, pendant, or all-in-one device, like a smartwatch.

This additional charge may seem like a hassle, but medical costs from serious falls can add up quickly, especially if you experience a long lie time. The CDC reported the total medical costs for falls were over $50 billion in 2015, and 800,00 patients per year are hospitalized because of an injury from a fall.

Wall-Mounted Buttons

Extend coverage throughout your home with wall-mounted buttons. Additional wall buttons are great if you have a larger home or want to add coverage to high-traffic areas, like stairs, doorways, or slippery rooms, such as the shower, kitchen, or garage.

Some companies, like GetSafe, offer both voice-activated and standard wall buttons. Standard buttons are less expensive, but voice-activated buttons can cover even more range if you’re too far to push the button or aren’t wearing your help button.

Voice Activation

Voice activation lets you contact the monitoring center verbally during an emergency instead of pressing a button. You’ll learn the exact phrase needed to access emergency help when setting up your system. For example, GetSafe users must say “Call 911” twice to reach the monitoring center using voice activation.

Two-Way Communication

This feature can vary depending on the device and company chosen. Some two-way communication capabilities let you enjoy hands-free conversations or quick check-ins with your loved ones from your base unit.

While most base units allow two-way communication with a call center agent, this feature lets your caregiver or loved one contact you directly on your medical alert system.

Mobile systems with two-way communication capabilities let you speak directly with a monitoring agent from anywhere. You’ll be able to give them exact details of your emergency from the speaker in your on-the-go pendant or help button.

Lockbox

Store an extra house key in a designated lockbox that hangs from your doorknob, railing, or fence. The emergency response agent will share the lockbox code when contacting emergency responders so they can enter your home without breaking down the door if you’re unresponsive or can’t reach the front door.

Lockboxes may be a one-time fee, monthly charge, or included for free. A free lockbox included with your medical alert system is a common deal companies may offer throughout the year. You may also get a free lockbox with quarterly or annual payment schedules.

GPS Tracking

Wearing a help button or other mobile medical alert system may make you feel like you’re covered when running errands, driving, or walking around your neighborhood. Even though mobile systems allow you to contact the monitoring center while you are outside your home, what if you can’t share your location with the agent or are in an unfamiliar area?

GPS tracking shares your location with a monitoring center agent so they can dispatch help to your exact location. Your loved ones can easily access location tracking on a caregiver portal or app. They’ll be able to see if you’ve arrived at a destination safely or check-in with you throughout the day.

If you’re shopping around for a medical alert system for a loved one with dementia or Alzheimer’s, GPS tracking is a crucial feature to look out for since one of the most common symptoms of dementia is wandering.

Health and Wellness Features

Get even more comprehensive care with the following additional health and wellness features:  

  • Medication and appointment reminders
  • Air quality and temperature monitoring
  • Step tracker
  • Heart rate monitor

Medication and appointment reminders can be set by a caregiver and will alert you when it’s time to take your medication or refill it. More advanced medication reminders can even let you know your exact dosage.

Some at-home base stations monitor air quality and temperature. If the indoor carbon dioxide level or the air temperature level is dangerously high or low, the emergency response center is contacted and emergency responders are sent to your home.

Step tracking and heart rate monitoring are usually only available with smart, wearable tech, like the WellBe Smartwatch, Bay Alarm Medical SOS Smartwatch, and Medical Guardian MGMove Smartwatch.

Mobile App

Many medical alert companies include a mobile app to help keep important caregiver information in one place. Most apps allow caregivers and loved ones to:

  • Receive notifications if the monitoring center has been contacted
  • Access GPS tracking
  • Setup medication and appointment reminders
  • Monitor air quality and temperature

The mobile app may be free or cost an additional monthly fee depending on the company.

Keep Specific User Needs In Mind When Choosing A Medical Alert System

Whether you’re choosing a medical alert device for yourself or your loved one, always focus on what’s best for the actual user, not just caregivers. Keep these questions in mind when shopping for the right device:

  • Do you want traditional equipment or smart technology?
  • Is fall detection nonnegotiable?
  • Do you spend a lot of time in your garden or backyard? How wide should your at-home protection range be?
  • Are you fairly active outside of your home and need on-the-go protection?
  • Do you have health conditions that need monitoring?
  • Do you live alone or with a partner?
  • How often do you want to have to charge your device?

Even if you’ve narrowed down your choices to one or two providers, the multiple packages and models offered can be overwhelming. Some companies, like Medical Guardian, have product quizzes to help you learn more about their systems.

After you answer a few basic questions, they’ll make a suggestion based on your lifestyle, health conditions, and other considerations.

Multilingual Operators

A reported 21.95% of U.S. residents speak a language other than English in their home according to a 2019 study from the Center for Immigration Studies. If you or your loved one are among that number, a language barrier should never stop you from getting the care and help you need.

Many medical alert monitoring centers provide multilingual services, but it’s sometimes difficult to tell on a company’s website if multilingual support is available. Alert1 and Medical Alert offer multilingual support in more than 140 languages.

Activity Level

Activity level and use are two of the most important factors to consider when choosing a medical alert system. Consider what your typical day looks like—whether you are mostly home or you meet up with friends, run errands, and drive yourself to your appointments. Many companies offer bundles that include both at-home and mobile systems. 

Top Picks For At-Home And Mobile Systems

Best at-home system: Medical Guardian: Home 2.0

Best mobile system: LifeFone: LifeFone VIPx

How Much Do Medical Alert Systems Cost?

While the average monthly cost for medical alert systems is about $20-$60 per month, there’s no one-size-fits-all price. The cost of your medical system will depend on:

  • Model type
  • Additional fees
  • Add-on features
  • Payment schedule (e.g., monthly, quarterly, yearly)

The more premium the medical alert system, the higher the cost. Many companies won’t display all available payment plans until you click an “Order Now” or “Add to Cart” button.

Monthly, Quarterly, Semiannual, And Annual Costs

You can choose a monthly, quarterly, semiannual or annual subscription to pay for your personal emergency response system. Not all companies offer a semiannual subscription, as monthly, quarterly, and annual subscriptions are usually the most common options.

Different models and packages within one company will have different monthly, quarterly, semiannual and annual costs. The more premium the medical alert system, the higher the cost. Many companies won’t display all available payment plans until you click an “Order Now” or “Add to Cart” button.

Monthly Costs

Almost all medical alert systems in this review have a starting monthly cost—the WellBe Smart Speaker from HandsFree Health is the only exception. You’ll pay a set fee for your medical alert equipment once a month with a monthly subscription.

The highest monthly cost in this review is $58.95 for Alert1’s Complete Protection bundle. The lowest is $19.95 for the MobileHelp Classic, Bay Alarm Medical In-Home Basic, and One Call Alert In-Home Wireless.

If you choose add-on charges like fall detection or GPS tracking, they’ll be added to your monthly cost.

Quarterly and Semiannual Costs

You’ll pay four times a year for your medical alert system if you choose a quarterly plan. Look out for available discounts or promotions for quarterly plans.

Semiannual costs are not as common, but some companies like MobileHelp and Medical Alert offer a semiannual payment schedule. You’ll pay for your medical alert system twice a year with these plans.

Annual Costs

You may receive a discount if you choose an annual plan since you’re paying for the entire year upfront. Many companies will also offer other “free” perks, like free shipping, a free month of service, and other discounts, with an annual subscription.

If you can cancel your subscription at any time and receive a prorated refund, an annual subscription will be your best money-saving option.

Monitoring Fee

Most medical alert system companies charge a monthly monitoring fee to maintain their monitoring centers. They maintain at least two monitoring centers in different parts of the country for backup in case there’s a power outage at either site.

Some companies bundle the monitoring cost into your monthly fee, while others charge it separately. Alert1 charges a $38.95 monthly monitoring fee for its smartwatch, and GetSafe has a$24.95 monitoring fee for all three of its packages. 

Equipment Fee

An equipment fee is a one-time payment on top of your monthly cost. The equipment fee is charged separately if you’re purchasing the medical alert system, and it’s bundled into your monthly costs if you’re renting it.

If you purchase your equipment instead of renting it, you’ll own the equipment even if you cancel your subscription. Every company operates a little differently, but here are a few general equipment fee guidelines:

  • Equipment fees are more frequently required for mobile systems than at-home systems.
  • High-tech equipment, such as smartphones, smartwatches, or tablets, often require equipment fees.
  • Lightweight mobile devices with unique features often include an equipment fee.
  • If a specialized medical alert system doesn’t have an equipment fee, the company may compensate for it with a hidden fee or higher-than-average monthly fee.

Aloe Care Health has some of the highest equipment fees on our list, ranging from $99.99-$349.99.

Hidden Fees

Hidden costs may come in the form of extra costs, such as an installation or activation fee, processing fee, membership fee or high shipping costs.

These extra costs are often not upfront on a company’s website and don’t appear until checkout. Some of these fees are small一$10 or less—and others may be $50-$100, or more. Contact the company’s customer service team for an explanation of any fees that aren’t clear and you’d like to know more about. 

Medical Alert System Coverage

Medical alert system costs can add up quickly, but don’t skip important features that you may need—like fall detection—just to save a little bit of money. We want to help you save as much money as possible, while finding the best equipment and features for your lifestyle.

We constantly update this article to include each company’s current promotions, but these discounts may only get you so far. See what coverage is available to help you pay for your medical alert system. Also, always check to see if you need medical documentation from your doctor to help you get coverage.

Does Medicare Cover Medical Alert Systems?

Medical alert systems aren’t covered by Medicare Part A or Part B, since these devices aren’t technically “medically necessary.” 

Private insurance companies approved by Medicare offer Medicare Part C (also known as Medicare Advantage). Some Medicare Advantage plans cover part or all medical alert system costs. Always check your state’s plan since Medicare Advantage coverage varies by state. 

It is also very important to look out for medical alert systems scams. Many scammers will claim they’re with Medicare or another healthcare provider and ask for your personal information to send you your “free” medical alert system. 

Does Medicaid Cover Medical Alert Systems?

There are two Medicaid programs that may help cover part or all your medical alert system costs: Money Follows the Person and Self-Directed Services

Money Follows the Person (MFP) was established to help cover costs and services to help older adults stay in their own homes or communities as they age. Medical alert systems may be partially or fully covered under this program. Unfortunately, nine of the 43 participating states have run out of MFP funding as of 2021. Check if coverage is still available in your state. 

Self-Directed Services allows qualifying participants to decide how they’d like to spend certain Medicaid funds. You may be able to use these funds to pay for part or all of your medical alert system costs if this program is available in your state. 

Does Private Insurance Cover Medical Alert Systems?

Most traditional private insurance plans don’t cover medical alert system costs, but long-term care insurance may help with coverage. 

If you’re diagnosed with a chronic illness or disability that requires extended care in a nursing home, assisted living center, or home modifications, long-term care insurance helps cover these costs. A medical alert system may be a necessary home modification and could be covered depending on your insurance provider. 

Start shopping around for long-term care insurance as early as age 50 and 60 if you think this coverage will benefit you in the future. The younger you are when purchasing long-term care insurance, the lower your monthly premiums will be. 

Does the VA Help Veterans Get Medical Alert Systems for Free?

Veterans can get two medical alert system models for free through the Department of Veterans Affairs (VA): LiveLife Mobile Alarm or MedEquip Alert. These two options aren’t included in our review. 

LiveLife doesn’t connect to a 24/7 monitoring center, but veterans can include 911 as one of the device’s five emergency contacts. MedEquip Alert has a more traditional 24/7 monitoring center that users contact in the event of an emergency.

Resources To Help Save Money On Medical Alert Systems

Your peace of mind and independence shouldn’t come at an expense you can´t afford. We are constantly updating this article with the latest company promotions and deals but have also included long-term resources that may help you save on medical alert system costs.

For example, residents in Smithtown, New York, who are age 60 and older qualify for the city’s Medical Alert Program that offers reasonably priced medical alert systems to residents.

Area Agencies on Aging (AAA)

Area Agencies on Aging (AAA) may partner with certain medical alert system companies and offer AAA members discounts. 

There are currently no AAA discounts available for the companies featured in our review, but it is always good to check your local agency membership for any changes.

American Association of Retired Persons (AARP)

We couldn’t find any current discounts offered through AARP for the medical alert system companies mentioned here. AARP members do receive free shipping and activation plus a 15% discount on monthly service with Philips Lifeline. 

Medical-Expense Deduction

Medical alert systems may be tax deductible in some circumstances. Medically necessary equipment is a tax deduction according to the IRS. A medical alert device may be medically necessary if it’s recommended to you by a doctor because you have an illness or disability that increases your risk of falling.

Manufacture Discounts

Some of the best discounts for medical alert systems come directly from the manufacturer. Most companies offer deals for first-time buyers, like a free lockbox or free month of service.

You can usually find these deals advertised on the company’s homepage online. Discounts for certain payment plans are usually found deeper in the site. For example, these discounts may not be visible until you press an “Order Now” or “Add to Cart” button.

Our Methodology for Evaluating the Best Medical Alert Systems

Why You Can Trust Our Reviews

The AgingInPlace.org team researches, analyzes, and tests health products to help older adults make better decisions as they age. Our Expert Reviews team specializes in creating reviews for medical alert systems, hearing aids, portable oxygen concentrators, walk-in tubs, adjustable beds, and more. Our reviews are unbiased and follow a strict methodology. 

Our team does not accept gifts or favors when recommending one health product over another. We may earn a commission when you click on a link to a product on our page, but all our reviews are influenced only by our independent editorial standards for each category.

In addition, our content is medically reviewed by independent experts in each specific field. These experts are not affiliated with any specific health brands and are practicing medical professionals who help older adults and others find the best products for them. We cater our reviews based on the findings and recommendations of these medical experts. 

We Researched 35 Medical Alert Systems

For our medical alert system ratings, we conducted research on more than 35 medical alert systems. We then used more than 30 metrics to evaluate each system and chose the 11 systems that ranked best in our scores. We also consulted four medical alert system experts who read our reviews and made changes based on their insights. All this translated into over 1,000 hours of work.

Below you’ll find a description of our methodology for reviewing medical alert systems.

1. We mystery shopped medical alert system brands and surveyed their users.

The AgingInPlace.org team started by researching and gathering public information on the most popular medical alert systems. We used Google search volume to decide which systems are most important to Americans, then we used each company’s website and other Google searches to gather valuable initial data.

After that, the real work started. Our team mystery shopped each brand, meaning we conducted support service calls to each company. These calls helped determine if a brand’s support centers were friendly and helpful for its users. 

We also conducted our own independent research surveys of people who use a medical alert system. These surveys revealed true consumer sentiment about a system’s price, value, features, reliability, and more.

2. We personally tested medical alert systems with our objective rating standards.

The AgingInPlace.org team created a strict methodology protocol which we used to apply to our testing of medical alert systems. To do this, we graded each medical alert system against a 1-10 rating scale and scored them according to five categories.

  • Essential features
  • Products functionality
  • Special features
  • Customer service
  • Purchasing power

Each feature and criteria in each category were assigned a point value. Each category was worth 18% of the overall score. Our methodology then used a composite analysis based on all our data and findings to determine a score for each medical alert system.

Our complete scoring breakdown can be found on our How We Rate Medical Alert Systems page.

3. We read and incorporated hundreds of verified customer reviews.

Our reviews weren’t only based on our own experience and opinions, though. We used trusted third-party customer reviews from websites like the Better Business Bureau and TrustPilot. We consider many of the consumer reviews on these sites to be trustworthy and credible. Whenever there was an untrustworthy source, we excluded it from our editorial standards.

Factors from third-party sites included the medical alert system brand’s BBB certification and the average consensus-based score customers gave the company. We compiled these third-party reviews with our independent reviews in the following ways to calculate final ratings:

(a) Standardizing inputs into a common 1-10 scale.

Some websites post consumer reviews on a common 0 to 5 scale. Others use a scale up to 10. Some of our own testing collected data based on a 1 to 6 scale. How did we standardize all these various rating and recommendation inputs to create an accurate scoring methodology?

First, we converted every score into a common 1-10 scale. To do that, we balanced the distribution using a Z-score, or standard deviation calculation. This gave us a mean score that led to our own composite ranking for each medical alert system brand.

A Z-score shows where a data input relates to the average measurement in a brand’s data scores. A Z-score can be negative, positive, or equal to 0. Each company was given a Z-score that we calculated, then subtracted the average from each brand and divided by the standard deviation.

(b) We calculated the overall score with an equal weighted-average system.

Each category in our scores was given an 18% source weight. We then combined all our data points with a weighted average formula and divided by the mean to arrive at the final score.

4. We interviewed and consulted medical experts, geriatricians, and adult caregivers.

Once we had a final score and our review was finished, our team handed our reviews to medical experts. These professionals included nurse practitioners and geriatric professionals we gave their expert opinions on each brand..

Each professional was allowed to make changes and recommendations based on their background knowledge on medical alert systems. We altered our reviews, scores, superlatives, rankings, and data points to correlate with the advice these experts provided. We did this to ensure even more independence, care, and professional insight from multiple sources would go into our reviews. This helps ensure our readers get the best possible recommendation for medical alert systems.

Frequently Asked Questions

No, most medical alert systems can be set up by you or a loved one and don’t require professional installation.

Other Medical Alert Systems That We Have Reviewed

Learn More About Medical Alert Systems

*Pricing is accurate as of March 25, 2022.

MEDICALLY REVIEWED BY

Jenny is an Adult-Gerontology Primary Care Nurse Practitioner in NYC with a passion for working with aging adults and their family members. Prior to her clinical training at Vanderbilt School of Nursing, she worked in business and medical research at Harvard Business School and Massachusetts General Hospital. As a Caregiving Coach at Givers, Jenny helps family members manage the financial, emotional, and educational stresses of caring for their loved ones who are aging in place.