Alert1 Medical Alert System Overview
Alert1 has been in the medical alert device business since 1988. The company offers in-home, mobile, and smartwatch medical alert systems. Alert1’s packages have a unique payment structure: You can prepay for your first 10 months of service and receive the eleventh month for free.
While Alert1 offers fall detection, GPS tracking, numerous safety accessory add-ons, and a sleek medical alert smartwatch, there’s no online portal or app for caregivers. We think that adding such a feature could be an improvement to better coordinate caregiving and keep track of safety features.
We do like that you submit a list of emergency contacts—your “Circle of Care”—when first ordering your Alert1 medical alert system. When you contact the monitoring center, an agent will also contact your loved ones listed in your Circle of Care.
We had an excellent experience when calling an Alert1 sales representative for questions, but we wish the company had more contact options.
Alert1 is one of our best medical alert system picks, receiving an 8.95/10 overall rating from our team.
- 190 languages available with multilingual monitoring center operators
- Smartwatch available with GPS monitoring, step tracker, and weather app
- Has an extensive list of safety accessories available as add-ons like a smoke detector, medical ID bracelet, surge guard, and more ranging from $9.95–$200
Pros and Cons of Alert1
30-day money-back guarantee
TMA Five Diamond Certified monitoring center
Prorated refund if cancelled before payment period ends
Monitoring center agent stays on the line until help arrives
No caregiver app or user portal available
Warranty not included (device protection plan is an additional cost)
Must pay for shipping if returning
Alert1 Plans and Prices
For an additional $10 per month, you can add fall detection to all Alert1 plans except the On-the-Go Wrist Watch.