Medically Reviewed by
Updated onJun. 29, 2022

Lively Hearing Aids Review 2022

Why You Can Trust Our Expert Review

Our experts independently research and recommend products we believe provide value in the lives of our readers. We’ve spent collectively more than 5,000 hours conducting in-depth research on hearing aids. Throughout this process, we did the following:

  • Engaged in ongoing independent research
  • Consulted with independent audiologists
  • Consulted with geriatric care experts
  • Mystery shopped the brands
  • Surveyed hundreds of hearing aid users
  • Tested various models of hearing aids
  • Interviewed experts in the field
  • Read thousands of verified customer reviews from trusted third parties such as Better Business Bureau and Consumer Reports

Why Lively is One of Our Top Picks

Lively Unboxing One

Listen Lively hearing aids are one of our top picks for best hearing aids because they offer personalized, prescription-strength devices through a convenient online process at much lower prices than some competitors. We like that Listen Lively hearing aids—also known as simply “Lively”—can be customized to accommodate each person’s needs and that they offer licensed audiologist support both before and after you purchase them. Lively hearing aids come with a three-year manufacturer’s warranty, three-year loss and damage protection, and three years of follow-up care from Lively’s audiologists. Plus, they come with a 100-day risk-free trial.

Lively hearing aids are also Bluetooth compatible so you can connect them to your smartphone and other devices. The Lively app allows you to customize settings on the go so you can adjust to different environments or noise levels. On top of all this, Lively hearing aids are significantly less expensive than other brands, making them a better fit for more budgets. Lively also offers a free online hearing test, which may be particularly beneficial for people who aren’t sure if they have hearing loss. Our Lively hearing aids review will break down the two models offered, their pros and cons, and other considerations to help you decide if these Direct to Consumer (DTC) hearing aids are right for you.

Key Takeaways

  • Lively hearing aids are sold exclusively online
  • These devices are significantly less expensive than most traditional brands with similar features
  • Lively hearing aids are meant for those with mild to moderate hearing loss
  • They’re not designed for people with severe or profound hearing loss
  • You don’t need an audiogram or in-person audiologist visit to purchase Lively hearing aids
  • You’ll receive support from a Lively audiologist before and after your purchase

Pros And Cons Of Lively Hearing Aids

Lively is a direct-to-consumer brand that is sold online. The DTC hearing aid sales model eliminates certain barriers that may keep people who need hearing aids from getting them. Even though Lively hearing devices are on our best hearing aids list, they aren’t right for everyone. Here’s a breakdown of their pros and cons.

Pros
  • Significantly less expensive than other brands of comparable hearing aids

  • Monthly financing makes your purchase even more affordable.

  • You don’t need an audiogram to purchase Lively hearing aids.

  • Lively’s online hearing test is quick, easy, and doesn’t require a doctor’s appointment.

  • Hearing aids are Bluetooth-enabled for streaming music, television, and podcasts.

  • The Lively app makes follow-up care and setting customization convenient and easy.

  • Unlimited video chats with a licensed hearing specialist are included in your hearing aids package.

  • Adjustments can be made remotely by Lively’s audiology team, via the app, as needed.

  • Your purchase includes three years of follow-up care.

  • Each pair of hearing aids come with a 100-day risk free trial, three-year warranty, and three-year loss and damage protection.

Cons
  • Lively hearing aids are not appropriate for people with severe or profound hearing loss.

  • A credit application is required prior to purchase, and rates may be as high as 29.99% APR for some people.

  • The only hearing aid option available is the receiver-in-canal (RIC) model.

  • Lively Hearing Aids require the use of a compatible smartphone or tablet. You will also be required to do an online training with a member of their audiology team once you get your hearing aids. People who are not comfortable with this level of technology may find it challenging to use Lively hearing aids.

Features
Cost
Lively 2 Pro$1,995 or $65 monthly
Lively 2 Plus$1,595 or $52 monthly
Lively 2 Lite$1,195 or $39 monthly
Type of hearing aid
Lively 2 ProReciever-in-canal (RIC)
Lively 2 PlusReciever-in-canal (RIC)
Lively 2 LiteReciever-in-canal (RIC)
Type of hearing loss
Lively 2 ProMild to moderately severe
Lively 2 PlusMild to moderately severe
Lively 2 LiteMild to moderately severe
Rechargeable battery?
Lively 2 ProYes
Lively 2 PlusYes
Lively 2 LiteNo
Bluetooth streaming?
Lively 2 ProYes
Lively 2 PlusYes
Lively 2 LiteYes
Customization
Lively 2 ProYes
Lively 2 PlusYes
Lively 2 LiteYes
Water resistant (not waterproof)
Lively 2 ProYes
Lively 2 PlusYes
Lively 2 LiteYes
Telecoil (Multimic accessory with telecoil is available and sold separately)
Lively 2 ProNo
Lively 2 PlusNo
Lively 2 LiteNo
Directional microphones (360 sound)
Lively 2 ProYes
Lively 2 PlusYes
Lively 2 LiteYes
Noise reduction
Lively 2 ProYes
Lively 2 PlusYes
Lively 2 LiteYes
Processing channels
Lively 2 Pro12 Channels
Lively 2 Plus12 Channels
Lively 2 Lite12 Channels

Models Offered

Lively’s hearing aids come in three models: Lively 2 Pro (rechargeable), Lively 2 Plus (also rechargeable) and Lively 2 Lite (battery-powered). The only major differences between the models are chargeability, cost, and, in some instances, streaming capability with Android devices.

The new Lively 2 Pro includes hands-free calling for iPhone 11 or newer models. That’s a big draw for Apple users. The Pro models also have a higher frequency response range than the other two devices.

Lively Hearing Aid iPhone

All Lively 2 hearing aids support direct stereo streaming for Apple devices. Most Android devices support direct streaming with Lively 2 Plus. Some Android devices require an additional accessory for streaming. The Lively 2 Lite model always requires an additional accessory for Android devices.

Lively hearing aids use a directional microphone to help prioritize the human voice and reduce background noise. The rechargeable and battery-powered models are worn as receiver-in-canal styles.

All types of Lively hearing aids are meant for people with mild to moderately severe hearing loss not caused by an underlying medical issue.

Your Lively hearing aids can be used to stream media such as audiobooks, TV, music, and podcasts. You can even use them to make and receive phone calls and make sound adjustments, as needed.

When choosing between the two, keep hand dexterity in mind. The batteries used in hearing aids are very small. According to data published in the American Journal of Audiology, hearing aid batteries can be challenging to manage for people with dexterity issues. If you live with arthritis or hand tremors, you may prefer the rechargeable option.

Lively 2 Pro - Rechargeable Hearing Aids

Lively 2 Pro – Rechargeable Hearing Aids

Comes with:

  • One pair of Bluetooth-enabled rechargeable hearing aids
  • Charging case that provides three full charges of 10 hours each
  • Three-year manufacturer’s warranty
  • Three-year loss and damage protection
  • Three years of follow up with the Lively audiology team, including unlimited video calls, support, and remote adjustments
  • Access to Lively’s mobile app
  • Free shipping and returns
Lively 2 Plus – Rechargeable Hearing Aids

Lively 2 Plus – Rechargeable Hearing Aids

Comes with:

  • One pair of Bluetooth-enabled rechargeable hearing aids
  • Charging case that provides three full charges of 10 hours each
  • Three-year manufacturer’s warranty
  • Three-year loss and damage protection
  • Three years of follow up with the Lively audiology team, including unlimited video calls, support, and remote adjustments
  • Access to Lively’s mobile app
  • Free shipping and returns
Lively 2 Lite – Battery-Powered Hearing Aids

Lively 2 Lite – Battery-Powered Hearing Aids

Comes with:

  • One pair of Bluetooth-enabled battery-powered hearing aids
  • One full year’s worth of batteries
  • Three-year manufacturer’s warranty
  • Three-year loss and damage protection
  • Three years of follow up with the Lively audiology team, including unlimited video calls, support, and remote adjustments
  • Access to Lively’s mobile app
  • Free shipping and returns

How Lively Online Hearing Aids Work

Listen Lively offers the best of both worlds: direct-to-consumer availability at low costs coupled with years of technological know-how and medical-grade quality.

Listen Lively is a relatively new resource in the hearing aid space. However, their roots are long. Lively hearing aids are manufactured by the ReSound hearing aid company, which was established in 1943. ReSound is part of the GN Group, a global audio solution company. ReSound also manufactures Beltone, another hearing aid brand.

Listen Lively hearing aids are purchased entirely online. You start by taking the free online hearing test, which takes about five minutes and only requires a pair of standard headphones. Your Lively hearing aids are then fine-tuned and programmed based on your test results and delivered to your home. From there, you can work directly with Lively’s audiology team through the app to set up and adjust your hearing devices.

While in-person real ear measurements are still considered best practice, Lively audiologists have the advanced technology to tune your hearing aids to your exact needs remotely.

Lively Online Hearing Test

Lively offers a free, five-minute hearing test you can take on your computer, tablet, or phone to determine if you have mild hearing loss to moderately severe. This hearing test uses pure tones to measure your hearing ability at specific frequencies. It is not a diagnostic test that analyzes the overall health of your entire hearing system. 

The test was designed by leading audiologists Dr. Harvey Abrams, Ph.D., Head of Research Audiology at Lively, and Dr. Christina Callahan, Au.D., Head of Clinical Audiology at Lively. The test is only meant to give you a quick glimpse into your hearing condition. It should not be used as a diagnostic test to analyze the overall health of your entire hearing system.

You’ll start the test by rating your own hearing ability and answering some general questions.

A screenshot of Lively’s online hearing test, with the question, “How would you rate your online hearing ability without hearing aids?” and a moveable scale from one to 10 for you to rate your answer.

The Lively hearing test gives you a better sense of your hearing loss, and can be taken online with your computer or smartphone.

A screenshot of Lively’s online hearing test with the question, “Where do you have the most trouble hearing?” and four possible answers.

Lively’s online hearing test asks you general questions about your hearing.

After answering those initial questions, you’ll be given a hearing test for each ear that consists of listening to sounds at various frequencies. You’ll need headphones for this part of the test so it can distinguish your hearing results between your right and left ears.

 A screenshot of Lively’s online hearing test for the left ear at a frequency level of 1,000 Hz. A scale of 1-12 yellow circles indicates different sound volumes in the test.

The Lively hearing test uses headphones to test both your right and left ears at four distinct frequency levels.

This quiz gives different frequency tests for both ears at levels of 500 hertz (Hz), 1,000 Hz, 2,000 Hz and 4,000 Hz. You’ll be shown a series of circles (numbered 1-12) that change the volume of the pure tone sound. The goal is to find the lowest circle where you can still hear the tone. It’s an intuitive, easy-to-use test that worked well for us.

A screenshot of Lively’s online hearing test results showing impaired hearing loss for the left ear at mid- and low-frequencies.

Lively’s hearing test results allow you to measure the severity of your hearing loss and discover problems you may be experiencing at each frequency range.

After you take the test, you’ll be given your results in your browser. Specifically, you’ll see what level of hearing loss each ear has at different frequencies.

Lively Hearing Aids Cost

Lively 2 Pro hearing aids can be purchased for a one-time payment of $1,995 or for monthly payments of $65.

Lively 2 Plus hearing aids can be purchased for a one-time payment of $1,595 or for monthly payments of $52.

Lively 2 Lite hearing aids can be purchased for a one-time payment of $1,195 or for monthly payments of $39.

Lively offers several financing options through their partner, Bread. These are subject to approval of your credit application. Your rates may vary anywhere from 0% to 29.99%.

Hearing aids are eligible for reimbursement through flexible spending accounts (FSA), health savings accounts (HSA), and health reimbursement arrangements (HRA).

Hearing aids are not currently covered by Original Medicare (Parts A and B). If you have a Medicare Advantage (Part C) plan, your hearing aids may be a covered expense.

Hearing aids are also covered by some private insurers. Check your plans’ specifics to determine what your out-of-pocket costs for hearing aids will be.

Lively App and Accessories

Lively 2 Pro

Lively offers several enhancement accessories, plus an easy-to-use hearing aid app for download on Apple or Google Play.

The Lively App

You can use Lively’s smartphone app to make adjustments to your hearing aids that suit specific environments, such as crowded restaurants and outdoor spaces.

You can personalize your settings for specific sound locations and environments. A menu at the top of the app lets you save your favorite settings for fast changes from place to place.

A sound enhancer lets you manually adjust your noise reduction and volume levels. You can also use the app to enhance the quality of music by boosting the bass or treble.

The app contains a tinnitus manager that you can enable to play natural sounds or white noise.

If you need help adjusting your settings, you can request support using Lively Assist. Your hearing care professional can adjust your settings remotely through the app.

Can’t find your hearing aids? A map in the app shows your misplaced hearing aids’ last known location.

MultiMic

For the added boost of a telecoil microphone, you can include MultiMic in your package for an additional $275. MultiMic extends your hearing range by streaming sounds, including the human voice, directly to your hearing aids. MultiMic is a clip-on microphone that you can attach to your clothing. You can also discreetly place it somewhere nearby in your environment to pick up a broad range of nearby sounds.

MultiMic has a minijack you can connect directly to your car, computer, or tablet for enhanced hearing while streaming media.

Android Phone Clip

If you have an old Android that you love too much to let go, you can purchase an Android Phone Clip for $199. This will enable you to stream phone calls and media directly to your hearing aids from your device.

TV Streamer

This $299 add-on lets you stream television and audio directly to your hearing aids, from up to 22 feet away.

Lively Hearing Aids Customization

The Lively audiology team will customize your hearing aids to compensate for your level of hearing loss for high, mid, and low frequencies in each ear.

Once you get your hearing aids home, the Lively Care Team will work with you on customization for various environments via a Zoom training.

The Lively app is your go-to tool for customizing your hearing aids to specific locations and situations. To do this you will swipe cards in the app that allow you to change programs that match your listening environment. These include settings for outdoor activities and indoor conversations. You can also personalize your settings to meet your specific listening needs.

Customer Service and Satisfaction

Lively Hearing Corporation has a 4.2 out of 5 star rating at the Better Business Bureau, A+ Accreditation, and very few complaints. Some customers mention experiencing a “hard sell” from the Lively sales team.

We found Lively’s personnel to be easy going, friendly, and informative in phone calls and messages. After taking the hearing assessment our reviewer did get a lot of phone messages, but these were stopped upon request.

People who use Lively hearing aids review them with enthusiasm. Users report quick access to the Lively’s Care Team. They also typically report high rates of satisfaction for the hearing aids themselves.

Customer Support

Customer support is available seven days a week through the Lively app. You can also get in touch with the company by emailing [email protected] or by calling (800) 854.2772.

After purchasing hearing aids, you will have on-demand, unlimited access to an audiologist for virtual consultations and adjustments. This service is part of your bundle for a three-year period.

Comparing Lively to Other Brands

Brand
Lively
Price$1,195 – $1,995
ModelReciever-in-canal (RIC)
Hearing LossMild to moderately severe
Phonak
PriceVaries by seller, range from $1,399 – $6,000
ModelBehind-the-ear (BTE), reciever-in-canal (RIC), in-the-ear (ITE), custom shell
Hearing LossMild to profound
Oticon
PriceVaries by seller, range from $1,200 – $5,500
ModelBehind-the-ear (BTE), reciever-in-ear (RIC), in-the-ear (ITE), reciever-in-canal (RIC)
Hearing LossMild to profound, including single-sided deafness
MDHearingAid
PriceRange from $400 – $1,000
ModelBehind-the-ear (BTE)
Hearing LossMild to moderately severe

What to Consider Before Buying Hearing Aids

Hearing aids are an investment that can impact your wallet and your quality of life. According to the Johns Hopkins School of Medicine, untreated hearing loss has hidden costs, including isolation and an increased risk for dementia. Untreated hearing loss can also lead to early cognitive decline according to Healthy Hearing. 

Your level of hearing loss, as well as any underlying conditions you may have, such as tinnitus, should determine the type of hearing aid you choose.

Hand dexterity for battery changing, as well as technological ability and app use, may also impact your choice.

Lively Hearing Aid Customer Reviews

These are much better than my old ones. With the app you can adjust it the way you like it with several choices. The volume is also controlled by a button on each hearing aid. An android phone won’t work on Bluetooth streaming, but works with the app for adjustments. Great customer service.”
via BBB

Thomas S.

“Fast, great service. People who know all about hearing problems and how to help them. The online support is good. Once in a while it takes a while to respond but always do get an answer. Hearing aid works great and is very customizable. I find them comfortable, easy to use and great battery life.”
via BBB

Michael A.

“So pleased! I love these hearing aids. They are tiny, discreet and comfortable. Best of all, they are effective. I’m not cranking up the tv volume or endlessly asking people to repeat themselves.”
via Lively

Diana, Millbury, MA

How We Reviewed Lively Hearing Aids

For our review of Lively hearing aids, we looked at a number of different factors, including price, the types of hearing aids available, the types of hearing loss covered, comfort and fit, customer reviews, warranty options, and additional features.

We recommend Lively because they make high-quality hearing aids more accessible and affordable through their online purchasing and virtual audiologist support. The free online hearing test makes it easy to start the process of finding the right hearing aid for you. The Lively app also impresses as it allows you to adjust and customize your settings on-the-go.

Lively hearing aids won’t work for everyone, however. They only offer receiver-in-canal hearing aids, and their devices are not meant for severe or profound hearing loss. There is also no model designed specifically for children living with hearing loss. While convenient, Lively’s online hearing test is not meant to diagnose underlying medical conditions that can impact hearing. For any sudden loss of or change in hearing, it’s important to still see an audiologist in person.

Bottom Line

Listen Lively hearing aids come from a trusted manufacturer known for producing high-quality audio products. Their hearing aids are an accessible, affordable option for people with mild to moderately severe hearing loss. They are not well suited to people with underlying medical conditions that impact hearing, or those with severe or profound hearing loss.

Frequently Asked Questions

Lively hearing aids are registered with the FDA as hearing aids. They meet all of the FDA’s requirements to be sold as hearing aids. They are not simple amplification devices.

MEDICALLY REVIEWED BY

Dr. Brad Ingrao, Au.D. is a practicing audiologist. Since the 1990s, he has personally fitted thousands of people with hearing aids. He has a Bachelor’s degree in Education of the Speech and Hearing Handicapped, a Master’s in Audiology, and a Doctorate in Audiology. He has taught at three universities and presented at professional conferences in two continents.