Question 1

Does Medicare or health insurance cover walk-in tubs?

Accepted Answer

Medicare and health insurance usually only cover items that are deemed “medically required,” so it’s best to think of a walk-in tub as an out of pocket expense. There are some rare occasions where Medicare and health insurances will provide financial assistance. However, this will only happen with appropriate documentation and clearance from your doctor. Check with your insurance agent to see what your specific policy covers. Most walk-in tub providers also have a specialist you can contact for more information.

Question 2

Do walk-in tubs come in different sizes?

Accepted Answer

Ella’s Bubbles walk-in tubs come in various sizes and models. The standard single-person models range from 26–32-inches wide and 40–60-inches long. They also carry two-person walk-in tubs that range from 32–36-inches wide and 60–80-inches long. Of special note, they also make the remarkably large Shak model which is 36 inches wide by 72 inches long. Extension panels are included with tubs less than 60 inches long so that you can fit them into a standard 60 inch space.

Question 3

What features are offered for my walk-in tub?

Accepted Answer

Ella’s Bubbles walk-in tubs offer quality features for all of their tubs such as a stainless steel frame, dual drain technology, therapeutic air massage, therapeutic hydro massage, microbubble therapy, independent foot massage, aromatherapy, chromatherapy, 360-degree swivel tray, fast-fill faucets, shower kit and panel, heated seat and back, seat cushion, and head/neck supports.

Question 4

What kind of warranty is offered with my walk-in tub?

Accepted Answer

Ella’s Bubbles tubs come with a limited lifetime warranty that covers all parts. The warranty remains in effect as long as the tub remains in its original location and with its original owner. They also provide lifetime technical support for customers by phone, email, Video Chat, Skype, FaceTime, WhatsApp, or WeChat.

Question 5

How do I clean my walk-in tub?

Accepted Answer

About once a month, fill your jetted tub with water and a few ounces of white vinegar and run the air and/or hydro jets for 10–15 minutes. There is no need for cleaning after each use because Ella’s Bubbles tubs have ozone sterilization, which acts as a chemical free disinfectant, and auto-purge, which empties the system of standing water. Any stubborn stains or marks on the shell can be removed with denatured alcohol or an acrylic bathtub surface cleaner.

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