Medical Guardian is one of our top picks for best medical alert systems for its variety of at-home and on-the-go devices for older adults, its impressive protective range from the at-home base station (up to 1,300-1,400 feet), and its long battery life. The company also differentiates itself from competing medical alert companies due to its overall high customer reviews for a responsive, polite, and knowledgeable customer service team. Compared to other companies, Medical Guardian’s website more clearly and thoroughly describes products for an easier shopping experience. Medical Guardian also is one of the few medical alert companies we reviewed that offers a smartwatch medical alert system.
Its monitoring center is The Monitoring Association (TMA) Five Diamond Certified. A TMA Five Diamond Certified monitoring center has met the highest standards for monitoring centers in the industry and has fast response times—the most important aspect of a medical alert system, according to respondents in our AgingInPlace.org survey.
We reviewed Medical Guardian to give you an overview of the company and its products, keeping in mind features, affordability, and how it compares to other popular medical alert brands.
About Medical Guardian
Medical Guardian has been a provider of medical alert systems since 2005, when it was founded by its CEO Geoff Gross. Gross was inspired to start the company when his grandmother needed a medical alert system, so he sold his first 2,000 medical alert devices himself out of his apartment. Medical Guardian is headquartered in Philadelphia and claims to now have more than 300,000 active subscribers to its medical alert systems.