MobileHelp Medical Alert Review
If you’re concerned about falling or managing your own or a loved one’s medical condition, a MobileHelp medical alert system could offer the reassurance you need. Essentially, at the touch of a pendant or wrist button, you can summon emergency responders.
“Anyone who lives alone should consider a medical alert device. It is always helpful in the case of falls but also for security and to get help right away if in need of an ambulance due to medical conditions,” says Brandy Archie, OTD, a certified living-in-place professional and founding director of AccessAble Living, a company that assesses and modifies homes for seniors.
MobileHelp offers eight different systems for use at home and away that include monitoring, fall detection and two-way communication. MobileHelp has budget-friendly monthly pricing, excellent customer service, no contracts, optional add-ons and extras like fall detection, greater range from the base station and accessories like mini pendants and wearable bracelets.
MobileHelp scored number three in our list of 11 best medical alert systems. We think MobileHelp is excellent for users who stick close to home due to its extensive 1,400 foot protection range and high-tech features available with the at-home system.
Keep reading for our expert, in-depth medical alert review of MobileHelp to decide if this system is right for you.
Why You Can Trust Our Expert Review
Our experts independently research and recommend products we believe provide value in the lives of our readers. We’ve spent collectively more than 1,700 hours conducting in-depth research on medical alert systems. To make our picks, here’s what we did:
- Engaged in ongoing independent research
- Consulted with geriatricians and adult caregivers
- Mystery shopped the various brands
- Surveyed users of medical alert systems
- Tested various medical alert systems
- Interviewed experts in the field
- Read hundreds of MobileHelp reviews by verified customers from trusted third parties, such as Better Business Bureau and Consumer Reports, among others
Why MobileHelp is One of Our Top Picks
MobileHelp is one of our top picks for best medical alert systems for its variety of devices, which range from simplistic to more technologically advanced, as well as its 30-day free trial, its rapid response time below the 40-second industry average and its high rates of customer satisfaction.
Pros and Cons of MobileHelp
30-day free trial
No equipment fee for most plans
Mobile options for active individuals
Free lockbox with every order
Long-lasting battery life
A rapid response time below the 40-second industry average
Multiple buttons and lights on some units may be confusing to some users
Some MobileHelp devices cannot be worn around the neck if you have a pacemaker or defibrillator
Fall detection requires an add-on pendant and a $10 monthly fee
Two specific MobileHelp plans may have activation fees or equipment charges (that could be waived)
MobileHelp device may feel clunky when worn around the neck
No warranty against manufacturer defects