AgingInPlace.org connects older adults and their loved ones with the right tools to help make remaining in their homes and communities a reality. Our team has spent over 1,000 hours researching, testing, and reviewing popular medical alert systems on behalf of our readers. We recently surveyed medical alert system users and caregivers to better understand their top choices, preferred features, and overall attitude toward medical alert systems.
● Many are thinking ahead when purchasing a medical alert system. Being proactive was the main reason medical alert system users sought out a product, with 28.5% of people purchasing a medical alert system out of precaution. The second most popular reasons are either due to a significant fall or a medical event occurring. Each was chosen by 27.5% of people.
● Fall detection is a must-have feature. Fall detection is the No. 1 feature our survey respondents look for in making a decision to purchase a medical alert system, followed by customer service/response time.
● People want a more affordable medical alert system with better battery life. Price is the top medical alert feature (25.1%) users or their loved ones would like to see improved, with the second most important feature being (23.5%) improved battery life.
● Medical alert systems bring peace of mind. 90.8% of people feel more confident performing daily activities knowing their medical alert device will provide them with immediate assistance.