- One Call Alert offers a variety of in-home medical alert systems, from GPS-enabled bracelets to lanyards.
- You can add fall detection to your One Call Alert monitoring plan for an additional $10 per month.
- All One Call Alert plans come with 24/7 monitoring.
One Call Alert System Overview
One Call Alert, or One Call Medical Alert, is a company that sells personal medical alert systems. The company provides 24/7 emergency monitoring services to clients. This works through two-way communication. If you need assistance, simply press the mobile help button on your base or mobile unit, which will connect you to an employee monitoring center. The qualified operators can then assist you as needed.
The brand offers basic monitoring systems, ranging from options that connect to a landline to those with GPS functionality. One Call Alert systems aren’t for you if you’re looking for something with sophisticated smart tech and Bluetooth connectivity, but the systems are a good choice for someone who prefers a no-frills option for themselves or a loved one.
When you buy a One Call Alert system, you agree to sign onto a plan with a recurring payment. You can order a system through the company’s website or make your purchase by phone.
All of One Call Alert’s plans come with a 30-day money-back guarantee. It’s important to remember that there’s no equipment cost when purchasing a One Call Alert plan. That means that you aren’t buying the equipment. You’re responsible for keeping it safe and in good condition while you lease it.
Other Recommended Medical Alert Systems
A medical alert system is an option for anyone worried about their health and safety while living alone at home. If you’re a senior living alone and looking for medical alert system options other than One Call Alert, consider the following high-quality options:
Are you looking for a medical alert system specifically with fall detection? Check out our review of the best fall detection devices.
One Call Alert Review
While the company provides various medical alert system options, One Call Alert’s pricing is higher than some competitors, and its systems lack certain features. One Call Alert made the bottom of our best medical alert system list with an overall score of 7.53/10. We like its 1,400-foot coverage range and additional features like medication reminders and GPS tracking. Its slower response time (more than 25 seconds) to reach a monitoring center agent and how difficult it was to reach customer support were just a few reasons this device scored the lowest out of the top 11 systems we tested.
Although One Call Alert claims to have an endorsement from the American Diabetes Association (ADA), we couldn’t verify this claim or find any mention of one on the ADA’s website.
The simple design of One Call Alert devices makes them an attractive option for those who don’t want a medical alert system with complicated bells and whistles. You also don’t have to pay upfront for the equipment. If you pay annually, the company waives the activation fee.
There are also no long-term contracts, so you can cancel at any time. However, this also means the pricing is subject to change at a moment’s notice. If you’re on a strict budget, this type of plan may not be for you.
It’s also important to point out that unlike some other big names in at-home medical alert systems, few online customer reviews are available. While most reviewers seem happy with the brand’s customer service, there’s little information out there about how well the equipment works and whether the emergency monitoring services are up to par with competitors.
Available and Missing One Call Alert Features
One Call Alert systems are relatively basic, including some standard features.
Depending on the system you decide on, features may include:
- A stationary cellular base station
- Mobile GPS capabilities (some units)
- Medication reminders (add-on feature)
- Waterproofing (a feature for all units)
- Fall detection (add-on feature)
- Two-way voice
- 24/7 monitoring
When you purchase a One Call Alert system, you will not have access to:
- Wellness checks
- Spouse monitoring
- Activity tracking
- Smart features
- Automatic testing
- Smoke or carbon monoxide detection
One Call Alert Models
Here’s an overview of the available One Call Alert systems: