Older adults who choose to age in their homes often face the dilemma of wondering how they will get emergency medical help if and when they need it.
One way to stay protected at home or on the go is with a reliable medical alert system. Medical alert systems are in-home or mobile devices that are connected to a 24/7 monitoring center. If you have an emergency and need immediate assistance, the monitoring center agent will assess the situation and dispatch emergency services to your exact location.
Most medical alert systems also have tools to help keep caregivers involved in their loved one’s care. But with so many medical systems to choose from on the market today, in can be tricky to determine which medical alert system is best for you or your loved one. We´re here to help.
While LifeStation didn’t make our top medical alert system picks, it’s still a reliable, established company that offers standard medical alert systems, a smartwatch option, and even add-on companion services to help with tasks like grocery shopping and driving.
- The LifeStation Sidekick (mobile system) is small and lightweight (1.4 ounces) with a microphone and two-way speaker
- Monitoring center agent stays on the line until help arrives
- GPS mobile system has a five-day battery life
Pros and Cons of LifeStation
30-day money-back guarantee
The Monitoring Association (TMA) Five Diamond Certified monitoring center
Sidekick Smart wristband option with emergency button, GPS, step counter, and heart rate monitor
No landline option available for at-home system
Online prices and product information aren’t transparent
LifeStation Medical Alert System Overview
LifeStation was founded in 1977 and is a family-owned company based in Union, New Jersey. The company offers standard medical alert systems—at-home, mobile, and a smartwatch option—and its subscriptions are very straightforward.
We like that shoppers can now purchase LifeStation’s packages online. Previously, you had to call a sales representative to order your system.
LifeStation’s 24/7 monitoring centers are staffed by its own trained dispatchers headquartered in Texas and New Jersey. This is a stand-out feature since most medical alert companies outsource their monitoring centers to third-party contractors.
LifeStation claims its monitoring center agents respond in about 20 seconds when you press the emergency button. We reached the monitoring center between 15–25 seconds when we tested LifeStation.
How Do LifeStation Medical Alert Systems Work?
LifeStation medical alert systems are similar to most competitors. Shoppers who are overwhelmed by too many options will like that there are only three options to choose from: an at-home system, a mobile device, and a smartwatch option.
Fall detection is available for all packages besides the Sidekick Smart, LifeStation’s medical alert smartwatch. Fall detection is only $6 per month, while most medical alert systems with fall detection charge $10 per month.
A protection plan is also available for all packages for $6 per month. LifeStation will replace your system if it stops working due to hardware or technical issues. This protection plan is very limited and is similar to a manufacturer warranty that is usually included by default with other companies.