*Automatic fall detection is only available with the medical alert systems, while the Personal Operator and Lively Rides are only available with the Lively Jitterbug phones.
How Lively Compares to Other Medical Alert Systems
Medical Guardian Vs. Lively
Both Medical Guardian and Lively provide monthly medical alert plans for when you’re out and about, but in this regard, Lively is more affordable. With Lively, you pay as little as $24.99/monthly for a medical alert system that you take with you. But with Medical Guardian, the monthly rate for these plans starts at $44.95.
However, if you want a simple home-based system, you’ll need to opt for Medical Guardian. Medical Guardian has home plans with a base station connected to your landline, a wearable device, and emergency buttons that you can place around the home. Lively doesn’t have these types of plans, although Lively does offer unique cell phones designed for older adults with optional emergency support.
Another important difference between these companies is customer satisfaction. On Trustpilot, Lively has better ratings than Medical Guardian, which has some of the lowest ratings that we’ve come across for a popular medical alert company.
Bay Alarm Medical Vs. Lively
Bay Alarm Medical has more impressive customer satisfaction than Lively. On Trustpilot, Bay Alarm Medical has a 4.1/5 rating with nearly 1,000 reviews. In comparison, Lively has a 2.6/5 with 146 reviews.
Lively and Bay Alarm Medical offer GPS smartwatches and mobile help buttons for emergency support when you leave your home, and these plans have similar pricing. But only Lively’s smartwatch offers fall detection. So if you prefer a watch to a button and want automatic fall detection, Lively’s a better option.
Another difference is that Bay Alarm Medical has an in-home alert system, while Lively offers cell phones for older adults. Additionally, Lively’s Urgent Care doctor and nurse line is a unique offering that’s excellent for anyone who wants a simple and affordable telehealth provider.
MobileHelp Vs. Lively
MobileHelp is one of the medical alert companies with excellent customer reviews on third-party sites. On the Better Business Bureau site, MobileHelp has 4.7/5 stars and 60 customer reviews, compared to Lively’s mediocre 2.6/5 rating on Trustpilot. With this in mind, you may want to choose MobileHelp over Lively if you don’t want to struggle with mediocre customer service and billing issues.
But if your loved one would like a phone with emergency support designed for older adults, Lively provides a unique offering. Only Lively’s medical alert plans offer fall detection, which you can also get with the MobileHelp at-home or mobile medical alert systems.
As for emergency coverage outside of your home, Lively is slightly more affordable, with plans starting as low as $24.99/month. You’re looking at $29.95/month and up with MobileHelp. Another Perk with Lively’s medical alert devices is that the Mobile+ and the Wearable2 have fall detection built-in. With MobileHelp’s products, you’ll need to carry both the original button as well as a separate fall detection device if you opt for automatic fall detection.
LifeFone Vs. Lively
LifeFone is one of the best medical alert companies for add-ons and customer satisfaction. The LifeFone app is slightly more advanced than Lively’s, including perks like a first motion of the day alert to family or friends and texts that tell you when your battery is low.
Additionally, LifeFone is truly risk-free to try. With no activation fees or equipment fees and a fee-free 30-day trial period, you have less financial risk trying out LifeFone than Lively. Lively’s plans typically have activation fees, equipment fees, and a $10 cancellation fee. And with an incredible 4.6/5 customer review on Trustpilot compared to Lively’s 2.6/5, you’re likely to have a smoother experience with LifeFone.
But one big difference that may have you choose Lively is price. Lively’s on-the-go plans for active older adults are some of the most affordable that we’ve found, and they boast unique benefits like Urgent Care—which provides telehealth services for no additional cost. LifeFone’s on-the-go plans range from $39.95/month to $50.95/month, compared to Lively’s $24.99–$39.99/month price.
Medical Alert Vs. Lively
Medical Alert has a more robust offering if you want a medical alert device that works only in and around your home. When you pay annually, prices start as low as $19.95/month, or $29.95/month if you also want automatic fall detection. With Lively, there’s no home system but an on-the-go button, which you’ll need to charge from time to time when you’re at home. Additionally, Medical Alert has voice-activated home wall buttons that can help in the case of a fall or other emergency.
While Medical Alert is a great option for folks who spend most of their time at home, Lively is more affordable for on-the-go coverage. Medical Alert is $42.95/month for this service, with an additional $10/month for fall detection. In comparison, Lively’s similar coverage ranges from just $24.99 to $39.99/month. And Lively is the only company with medical alert services paired with easy-to-use cell phone plans.