Written by
Updated onJun. 10, 2022

Walgreens Ready Response Review

Key Takeaways

  • The Walgreens Ready Response is a medical alert system exclusive to Walgreens, but it can’t be bought in the stores.
  • The Walgreens Ready Response is a good option if you’re looking for a more affordable medical monitoring system with no contracts.
  • The Walgreens Ready Response doesn’t have the extra features typically sold with current medical alert systems, such as a caregiver app.
  • Automatic fall detection costs an additional $10 per month.
  • The Walgreens Ready Response doesn’t offer a risk-free trial period, and you have to pay for a three-month commitment to the service upfront.

If you’re looking for an affordable medical alert system but are overwhelmed by how many brands and providers there are on the market today, you can always trust a familiar name: the Walgreens Ready Response medical alert system. The Walgreens Ready Response has plans that start at $19.95 per month, with mobile and in-home options.

These devices are highly effective for those who prefer a simple design without all the bells and whistles of other competing medical alert systems.

Walgreens Ready Response Medical Alert System Overview

The Walgreens Ready Response is a medical alert system available exclusively at your local Walgreens. Walgreens currently serves approximately 8 million customers each day, making it America’s largest drugstore chain, and one of the most trusted. 

The Walgreens Ready Response medical alert device, although sold by Walgreens, is monitored and managed by Connect America. This organization has been prominent in the medical monitoring service market for over 40 years, and, if an accident were to happen, they would be the agents connecting you to emergency services.

Walgreens Ready Response Review

Best For

  • Seniors who live alone
  • Seniors who live in smaller homes
  • Those who are at a higher risk of falling
  • Households in an area covered by AT&T

Not Recommended For

  • Households with multiple people who need medical assistance
  • Seniors who live in large homes
  • Households in an area without AT&T coverage
  • Seniors who have caregivers

Walgreens Ready Response Pros and Cons:

Pros
  • On-the-Go Mobile battery can last up to five days

  • On-the-Go Mobile comes with a nationwide GPS tracking service 

  • Two-way voice options available

  • Simple to use

  • No long-term contracts

  • No immediate equipment costs

  • Affordable monitoring costs

  • In-Home help buttons are water-resistant.

Cons
  • Can’t be purchased in store (must be ordered online and shipped to you).

  • No weekend or evening customer service availability

  • Monitoring costs can increase in price from month to month.

  • One subscriber per device

  • Automatic fall detection has an additional cost.

  • Limited range of 600 feet for in-home units

  • No risk-free trial offer

  • You must commit to three months of service upfront, and you cannot cancel within that time period.

  • Monitoring center is not TMA Five-Diamond Certified.

  • No caregiver dashboard or app

Walgreens Ready Response Features

Water-Resistant Help Button

All Walgreens Ready Response systems have a water-resistant help button, so you can shower without fear of ruining your device. However, it’s not recommended to submerge the button completely, like in a pool or bathtub, because the buttons are not totally waterproof. 

Automatic Fall Detection

If you’re looking for automatic fall detection, the Walgreens Ready Response devices do have that feature. However, it comes with a cost of an additional $10 per month. The On-The-Go device also has a GPS locator to help emergency services and operators pinpoint your exact location in case of an accident.

If you do choose to add the automatic fall detection feature, it does more than just detect falls. Instead of having a blanket standard for what a fall should feel like, the system learns the user’s unique body patterns and activity over time. Because everyone’s movements are different, having a system that can accurately recognize an actual fall will help connect you to emergency services faster.

Custom Emergency Settings

If you’re experiencing a medical emergency that renders you unable to speak to the emergency operator after they pick up, you can set up personal instructions for them to follow based on your account settings. These account settings will determine several things, including if they should call family, caregivers, or 911 first.

Missing Features

The Walgreens Ready Response medical alert system is renowned for how simple and easy it is to use. Because of this, the features it offers are limited in comparison to other personal emergency response systems

Caregiver Dashboard

Ready Response does not currently offer a caregiver dashboard or smartphone app. Seniors and their caregivers often prefer having a caregiver dashboard with their medical alert system because it keeps them and their families connected 24/7. A caregiver dashboard also includes features like location updates and texting. 

Color And Wearability Options

Currently, all Ready Response models come in the color white and can be worn on the wrist or neck. There is a lack of variety for appearance and size, and there are no wall-mounted units offered. Also, Walgreens does not offer a smartwatch option for mobile units—only the heavier On-The-Go pendant. 

Models Offered

The Walgreens Ready Response medical alert system comes in three models:

  • Cellular Home-Based
  • Landline Home-Based
  • On-the-Go Mobile

Both home-based models come with a help button that can be worn on your wrist or around your neck. The On-The-Go Mobile model is a larger pendant with a help button, with a two-way speaker system built in. Because of the built-in microphone and speaker, this model is heavier than the at-home pendants and medical alert bracelets.

Walgreens Ready Response Cost

MODEL
Cellular
COST$32.95 monitoring fee per month; $2.99 for lockbox
CONNECTIVITYAT&T
BATTERY LIFENA
HOME RANGE600 feet
WEARABILITYWrist and pendant
AT-HOME OR ON-THE-GOAt-Home
FALL DETECTION AVAILABLE?At an additional cost of $10 per month
Landline
COST$19.95 per month for annual payment plan; $22.95 monitoring fee per month; $2.99 for lockbox
CONNECTIVITYLandline
BATTERY LIFENA
HOME RANGE600 feet
WEARABILITYWrist and pendant
AT-HOME OR ON-THE-GOAt-Home
FALL DETECTION AVAILABLE?At an additional cost of $10 per month
On-The-Go Mobile
COST$37.95 monitoring fee per month; $2.99 for lockbox
CONNECTIVITYAT&T
BATTERY LIFE3-5 days, but it’s recommended to charge every 2 days
HOME RANGEN/A, Mobile uses GPS location
WEARABILITYPendant
AT-HOME OR ON-THE-GOOn-The-Go
FALL DETECTION AVAILABLE?At an additional cost of $10 per month

Walgreens Ready Response Contracts and Warranty

Although there is not an official contract, Walgreens will not refund you for the Ready Response medical alert unit unless you’ve had it activated for 90 days. After that, if you’d like to cancel, you must give a 30-day notice of cancellation and pay for the return shipping fees.

If you choose to keep the service, there are benefits. Because of the equipment warranty, subscribers will never have to pay repair charges if there is an issue with the in-home or mobile units. However, if a unit is lost or intentionally damaged, you will be charged with an additional replacement fee.

Walgreens Ready Response Customer Reviews

“I really liked that they did not force a long-term contract on me and my husband. My favorite thing about their alert system is the voice pendant that can give both sides the option to talk. Like a phone on your neck. My husband appreciated the free shipping but we did have some issues with ordering. It took us a week to get our kit which seemed long compared to other ones we have ordered and tried out. Overall, we really liked the system, but wish it had a way to monitor vitals.”

Courtney, Altamonte Springs, FL

“My overall experience with the Walgreens Ready Response has been great; it is simple and easy to use, and inexpensive, and lets the people you care for live life to the fullest and feel safe and secure when using the product. It is safe to use and with just one touch, help is on the way when you have an accident and cannot get help immediately. Knowing that you have this device at hand can give you the peace of mind that one needs in regards to their loved ones. I really do not like a subscription service where you pay once a month, I would rather just pay a one-time fee, which would be easier for me and the person I care for, because you may get to pay for one month, with a one-time fee you don’t have to worry about a bill each month and worry about paying the bill each month.”

Kim, Camarillo, CA

Other Recommended Medical Alert Systems

If the Ready Response is something you’re interested in, but you’re also wanting something with more features and less commitment, we recommend these medical alert systems:

  • Medical Guardian
  • Aloe Care Health
  • Bay Alarm Medical
  • LifeFone

The Walgreens Ready Response medical alert system is an easy-to-use device that is best for smaller households. Although it is an overall reliable service, if you’re looking for more features like caregiver apps or free-of-charge fall detection, this may not be the best fit for you. However, if you’re looking for a simple system at an affordable price, the Walgreens Medical Alert system could fit into your lifestyle. 

To buy one, please visit the Walgreens website or call their toll-free customer service number, 1-866-310-9061.Please note: There is no trial period, and you must commit to three months of service upfront.

Why You Can Trust Our Expert Review

AIP has a devoted team of experts always ensuring all of our information is up to date and accurate. We care about the health and lifestyle of all elderly citizens and aim to give them the tools they need to prosper safely in the comfort of their own homes, and independently outside of them.

Alongside our medical experts, we: 

  • Independently research and fact-check our information
  • Review and consult with geriatric-focused medical professionals
  • Survey medical alert system users and test their products
  • Compare pricing and product features
  • Review and interpret thousands of verified online reviews through online databases, such as the Better Business Bureau and Consumer Reports

Frequently Asked Questions

No. The Walgreens Ready Response is only available to order online or through the Walgreens toll-free customer service number, 1-866-310-9061.

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