Where are QMedic monitoring centers located?

The brand’s monitoring centers are located in Utah and Idaho.

Do I have to sign a contract with QMedic?

No. You don’t need to sign a contract for this service. Payment is made annually, and there’s no fee for canceling the QMedic service.

Does the QMedic medical alert system have fall detection?

No. None of the QMedic systems come with the fall detection feature.

What is QMedic medical alert system’s return policy?

There’s a 30-day money-back guarantee.

Are the help buttons and mobile devices waterproof?

Yes, QMedic in-home wearable devices are waterproof, so you can shower while wearing them. However, the mobile device is only water-resistant.

Do I need a landline for the QMedic medical alert system?

No, but you can use your landline if you have one. Otherwise, the base station runs on a 4G cellular connection. You also don’t need a cellphone plan or Wi-Fi to use the system.

QMedic Medical Alert System Review

Updated: Apr 12, 2023

Written by:

Steph Coelho

Chapter:

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Key Takeaways

QMedic offers an in-home cellular system with wearable help buttons and a mobile GPS pendant for seniors on the go. Wearable help buttons work within a 1,000-foot range of the base station.
None of the QMedic devices offer automatic fall detection. There are also no options for add-on features.
QMedic annual plans include 24/7 monitoring by a UL-listed monitoring center and have no hidden fees.

Cost: $300 to $400 for annual plan
Range: Up to 1,000 feet from the base station with the home cellular system
Connectivity: Cellular connection or GPS pendant
Fall detection option: No
Price for fall detection: N/A

With so many medical alert system products on the market, it can be tough to sort through them and find the right device that meets your or your loved one’s needs.

You may have come across the QMedic medical alert system in your search. But how does QMedic rank compare to other systems?

We’ve done the research for you so you can feel like you’re choosing the ideal product for you.

QMedic Medical Alert System Overview

QMedic is based in Boston. Founded in 2010, the medical alert system provider offers two different systems to consumers: a home system and a GPS locator pendant.

Here is what comes in the box with the QMedic device:

A base station
Power cord
Wristband or pendant help button
A phone cord for those outside of the cellular network

The brand offers medical alert systems direct to consumers via its website and ships units in about three to five business days. And according to QMedic, setting up the system takes less than 10 minutes.

Once you place an order with QMedic, you’ll receive an email with a link that allows you to add emergency contacts to the system. You can edit this list at any time.

Other Recommended Medical Alert Systems

If you feel like QMedic isn’t right for you, here are a few other medical alert system brands to consider:

Medical Guardian: This company offers several mobile medical alert systems for people with more active lifestyles.
Aloe Care Health: Aloe Care Health’s simple medical alert system features a motion sensor for automatic fall detection.
MobileHelp: This brand offers six different systems, and plan prices start at just $19.95 per month.
Bay Alarm Medical: This inexpensive medical alert system plan starts at only $19.95 per month.
LifeFone: If you’re looking for a system with a comprehensive caregiver app and long battery life, LifeFone may be for you.
Medical Alert: Medical Alert is a subsidiary of Connect America and offers a variety of simple medical alert systems with no contracts.

QMedic Medical Alert System Review

QMedic is a relatively new brand in the medical alert space and has an A+ rating from the Better Business Bureau with zero complaints on the website.

QMedic’s system is good for users who prefer no-frills products. The brand offers solutions that are a good fit for people who are homebound and active older adults who want peace of mind. The easy-to-use button design is also convenient for blind and disabled users.

We like that the QMedic medical alert system is waterproof, but keep in mind that the GPS-enabled neck pendant is only water-resistant.

Another advantage of the QMedic system is that the wearable buttons work within a substantial range of the base station – up to 1,000 feet. And there’s no complicated installation required.

There are no contracts or hidden fees when you sign up for a QMedic medical alert system, and you get access to around-the-clock monitoring and two-way communication via the base station. The base station also has a 24-hour backup battery if there’s a power outage.

Phone translation services are also available, and QMedic monitoring centers have bilingual employees who can communicate in Arabic, Spanish, Cantonese, and Mandarin.

However, it may not be a good option if you’re looking for a product with fall detection. None of QMedic’s devices offer automatic fall detection, and there’s no option to add on this feature.

There’s also no included lockbox. However, during an emergency, monitoring center employees can contact your friends or family who have access to your home. You also have the option of purchasing a front door lock box and giving QMedic the access information so they can pass along the info to first responders in case of an emergency.

While the pricing for QMedic is on par with other medical alert systems, there’s no option to pay monthly, which may not be feasible if you’re on a tight budget.

QMedic Medical Alert System Features

Here’s a quick breakdown of the features available with the QMedic medical alert and certain features that are not available (but may be with other medical alert systems).

Available

Waterproof capabilities (GPS neck pendant is water-resistant)
GPS tracking with the GPS wearable device plan
Activity and sleep monitoring
Alerts and reports for caregivers
24/7 monitoring, two-way communication via a UL-listed monitoring center

Missing

No fall detection. You need to physically push the button to place an emergency call
No other add-on features

QMedic Medical Alert System Models

QMedic offers two systems:

In-Home Cellular

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Mobile GPS

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The cellular system is an in-home system that works without a landline. However, you can still use the system with a landline if you’re outside of cellular network range. It includes a base station and a wearable help button. The wearable help button has an impressive battery life of up to two years.

Keep in mind that no data will be transmitted to the monitoring center if you’re out of range of the base station. With that said, the range is a generous 1,000 feet, more than many competitors.

You don’t need a cellphone plan or Wi-Fi to use the cellular system. Instead, the base station comes with a SIM card that allows for connection to the cellular network.

The Mobile Medical Alert System with GPS works outdoors and can track your location. The GPS pendant can run for about 14 days on a single charge.

How Much Does the QMedic Medical Alert System Cost?

shopping online seniors pouses making purchases

There’s no option to pay monthly for a QMedic system. The only option is an annual plan for either the cellular or mobile GPS.

The cellular plan is $300 per year and includes a home base station and a neck pendant or wrist bracelet.
The GPS is $400 per year and includes a neck pendant. (Note that there’s no bracelet option for the mobile GPS plan.)

Both plans offer free shipping, no cancellation fees, and no contracts.

Remember that you’re leasing the equipment when you opt for either QMedic plan. QMedic still owns the equipment, and you’re responsible for returning it in good condition if you decide to cancel.

QMedic also charges an installation fee if you need someone to install either the in-home or mobile system. However, most people should be able to install the system without help from a technician.

You can also buy an additional wristband for the home system. But it’s important to note that having two bands disables sleep and activity tracking since each base station can only support a single wristband for tracking purposes. If you want to have tracking enabled for two people, you’ll need two base units.

QMedic will charge you a replacement fee if you lose your mobile GPS pendant, but in-home wearable button replacements are free.

You might be wondering if Medicare covers the cost of medical alert systems like QMedic. While you may be able to get coverage if you’re on Medicaid or have a Medicare Advantage plan, most plans don’t cover the cost of medical alert systems.

QMedic Contracts and Warranty

If you decide the QMedic system isn’t for you, you have 30 days to cancel your plan and return the system for a full refund.

QMedic Caregiving Tools

One advantage over other medical alert systems is that QMedic provides caregivers with helpful monitoring tools like:

Compliance monitoring
A caregiver dashboard

QMedic devices can provide caregivers with alerts and reports. Activity and wellness monitoring can detect breaks in sleep or activity patterns and trigger wellness checks, which provides an extra layer of protection and peace of mind.

Pros and Cons of the QMedic Medical Alert System:

Pros

24/7 monitoring
1,000-foot base station range
Waterproof and water-resistant wearables
No contract
No cancellation fees
Simple, easy-to-use systems
Caregiver monitoring tools

Cons

No fall detection
No option to pay monthly
No included lockbox

Summary of QMedic Medical Alert System Review

According to the Centers for Disease Control and Prevention (CDC), almost 25 percent of US adults between 45 and 64 are caregivers to loved ones. Regularly checking in on loved ones is vital for their safety but can take a physical and mental toll on caregivers. A medical alert system like one from QMedic can help caregivers keep tabs on loved ones and help people feel safer at home. While QMedic systems don’t have fall alert detection, the generous system range, caregiver monitoring tools, simple design, and lack of contracts make the devices an appealing option for people seeking to feel safer at home.

FAQs

Frequently Asked Questions

: The brand’s monitoring centers are located in Utah and Idaho.
: No. You don’t need to sign a contract for this service. Payment is made annually, and there’s no fee for canceling the QMedic service.
: $300 for the in-home cellular system annual plan and $400 for the mobile GPS annual plan.
: No. None of the QMedic systems come with the fall detection feature.
: There’s a 30-day money-back guarantee.
: Yes, QMedic in-home wearable devices are waterproof, so you can shower while wearing them. However, the mobile device is only water-resistant.
: No, but you can use your landline if you have one. Otherwise, the base station runs on a 4G cellular connection. You also don’t need a cellphone plan or Wi-Fi to use the system.

Other Medical Alert Systems That We Have Reviewed

Our Comparisons Of Medical Alert Systems

Pricing is accurate as of March 24, 2022.

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WRITTEN BY

STEPH COELHO

Writer & Contributor

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Steph Coelho is a freelance writer and editor. In addition to nearly a decade spent writing and editing the written word, Steph also has experience working with and creating recreation programs for older adults.

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